Mark Angelo Cayabyab

Integrating data from driver performance reports, customer feedback, delivery compliance records, and onboarding documentation. Review and analyze driver compliance, conduct investigations, verifying documentation, and implement corrective actions or training programs. Enhanced driver service quality, improved customer satisfaction, and reduced delivery issues.

SUPPLY QA ASSOCIATE at TRANSPORTIFY PH (2026-05 – 2026-08)

• Integrating data from driver performance reports, customer feedback, delivery compliance records, and onboarding documentation.
• Review and analyze driver compliance, conduct investigations, verifying documentation, and implement corrective actions or training programs.
• Enhanced driver service quality, improved customer satisfaction, and reduced delivery issues.

SERVICE CREW at JOLLIBEE (2025-03 – 2026-04)

• Applied teamwork and adaptability skills developed as a crew member to manage dynamic customer interaction.
• Coordinated guest flow and assisted in event hosting in JKP (Jollibee Kids Party)
• I effectively demonstrated teamwork and adaptability by managing dynamic customer interactions and coordinating guest flow while assisting in event hosting at Jollibee Kids Party.

INTERN at JNGTECH INDUSTRIES, INC. (2025-12 – 2026-04)

• Assisted sales team in preparing quotations, client documentation and company marketing campaigns.
• Handling customers inquiries, and creating company marketing materials.
• Building trust and keeping positive relationship and widening market by providing an excellent marketing materials.

Bachelor of Science in Business Administration Major in Marketing Management – Pamantasan ng Lungsod ng Marikina (College) (2026)

Senior High School in Accountancy Business and Management – Pamantasan ng Lungsod ng Marikina (Senior High School) (2022)

Junior High School – Nangka High School (Junior High School) (2020)