Mark Caputol

To become an efficient part of the institution and to enhance my skills and knowledge.

Recruit Support at Jobwire Recruitment (2024-09 – Present)

• Screened, evaluated, and shortlisted candidates based on job requirements and client specifications.
• Scheduled and coordinated interviews between applicants, recruiters, and hiring managers.
• Monitored and ensured completion of online application forms and candidate profiles.
• Conducted initial interviews to assess qualifications, experience, and job fit.
• Verified candidate documents, employment history, and professional references for accuracy.
• Facilitated onboarding processes and coordinated closely with Allocations/Operations teams for successful placements.
• Ensured timely collection, validation, and submission of employee timesheets.
• Maintained and updated applicant tracking systems (ATS) and recruitment databases.
• Assisted in job posting across various platforms and sourcing candidates when needed.
• Provided regular updates and status reports on candidate progress to recruitment teams and stakeholders.

Recruiter at Build Scale Accelerate (2023-12 – 2024-09)

• Screened and scheduled applicants for interviews.
• Ensured completion of online applicant portals.
• Conducted applicant interviews.
• Cross-checked documents and references.
• Processed onboarding and coordinated with the Allocations/Operations team.
• Ensured timely submission of timesheets.

Allocations Coordinator at BSA Solutions Inc. (2022-06 – 2023-11)

• Allocated staff for shifts.
• Acknowledged and responded to clients' requests via email and phone.
• Updated staff availability.
• Arranged replacements for canceled shifts and no-shows, ensuring clients were kept updated.

Customer Service Representative at Optum Global Solutions (2021-10 – 2022-04)

• Assisted patients in ordering medicines online.
• Tracked and updated order details.
• Contacted doctor's office for prescription details.
• Maintained accurate patient accounts.

Customer Service Representative at Eperformax Cebu (2020-06 – 2021-10)

• Handled inbound calls, assisted in purchases, and troubleshooted issues.
• Ensured customer account details were correct and up-to-date.
• Informed customers about promotions and discounts.

ESL Instructor at GLATS Inc. (2019-10 – 2020-06)

• Taught English to Japanese students of various ages.
• Instructed in basic English grammar.
• Assisted in constructing sentences.
• Conducted practice exams and quizzes.

Bachelor of Secondary Education in Secondary Education – Visayas State University (2014 – 2018)

– Kananga National High School (2010 – 2014)

– Aguiting Elementary School (2004 – 2010)