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Detail-oriented Information Technology Graduate with hands-on experience in desktop support, system troubleshooting, network configuration, and enterprise server recovery. Adept at diagnosing hardware/software issues, maintaining IT infrastructure, and optimizing system performance. Strong communicator with technical problem-solving capabilities, seeking an Entry-Level IT Support / Staff role to deliver reliable end-user assistance and operational uptime.
2026 - 2026
INTERNSHIP | IT INFRASTRUCTURE SPECIALIST
During my internship at Alternatives Food Corporation, I managed daily IT infrastructure operations, security deployments, and hardware asset audits across multi-site operations. I provided active technical support by diagnosing and repairing workstation hardware, laptop components, printers, and software issues across Windows and macOS environments. My primary achievement involved independently troubleshooting and recovering a critical, boot-looping production Dell PowerEdge R640 server back to full operational status, successfully preventing extended downtime.
Additionally, I managed video conferencing, screen sharing, and remote assistance setups to facilitate seamless communication between branch locations.
2024 - 2024 CONTRACT (4 MONTHS) | INVOICE SCANNING
During my four-month contract as a Data Specialist at Alternatives Food Corporation, I managed the end-to-end invoice digitization and data tracking process. I handled the scanning of physical invoices, verified file formats, and organized digital records for accurate client reference and internal distribution.
Alongside document archiving, I audited billing spreadsheets and encoded missing reference numbers to ensure complete data accuracy across company records.
STI College Ortigas-Cainta
