Marvin Saludares

Responsible for selling telecommunication service to potential customers/Closer Responsible for selling credit cards to potential customers Responsible for selling Home improvement services to potential customers

Customer Sales Agent - Syner-G

(2012-01 - 2015-12)

• Responsible for selling telecommunication service to potential customers/Closer
• Responsible for selling credit cards to potential customers
• Responsible for selling Home improvement services to potential customers
• Lead Generation, Skip Tracing Leads
• Worked 40hrs a week

CSR/ Technical Support - Pacificall

(2015-01 - 2020-12)

• Resolves customer's issues on their telecommunications service remote access or onsite VOIP troubleshooting
• Provisioned IP phones and fax converted to VOIP
• Created and/or updated or changed customer's call flow set up and time conditions
• Created and/or updated tickets via email regarding customer's phone issues, requests, inquiries, and concerns
• Administration tasks. using CRM and multiple admin tools
• Worked 40hrs a week

Outbound Specialist - Terry's Florist

(2020-01 - 2023-12)

• Manual Dialing, Placed orders
• Created/Updated customer orders
• Called florists to check order availability
• Processed orders via CRM and Credit cards
• Work 40-50hrs a week

Appointment Setter - GGP Contact Solutions

(2011-01 - 2012-12)

• Called and Offered positions to work with our company as an insurance sales agent/manager
• Answered product and service questions Suggested other offers to attract potential customers
• Gave advice and assistance to our customer's special needs or wants
• Recommended products to customers Surpassed sales goals through implementation of effective marketing strategies
• Updated account information to maintain customer records and insurance claims
• Received bonuses for reaching the weekly quota. Worked 40hrs a week

Sales Agent - J-Link Contact Solutions

(2010-01 - 2011-12)

• Sales representative for Home improvement (windows and doors)
• Worked 60hrs a week

Project Based/Freelancer

(2023-01 - 2025-12)

• Manual Dialing, Social Media Prospecting
• Worked 40-48hrs a week for the campaign
• Appointment Setting/Sales
• CRM Management, Admin Support, Data Entry, Email management and Scheduling, Medicare sales

Diploma - Multimedia Arts - Systems Technology Institute (2008-12)