Customer Sales Agent - Syner-G
(2012-01 - 2015-12)
- Responsible for selling telecommunication service to potential customers/Closer
- Responsible for selling credit cards to potential customers
- Responsible for selling Home improvement services to potential customers
- Lead Generation, Skip Tracing Leads
- Worked 40hrs a week
CSR/ Technical Support - Pacificall
(2015-01 - 2020-12)
- Resolves customer's issues on their telecommunications service remote access or onsite VOIP troubleshooting
- Provisioned IP phones and fax converted to VOIP
- Created and/or updated or changed customer's call flow set up and time conditions
- Created and/or updated tickets via email regarding customer's phone issues, requests, inquiries, and concerns
- Administration tasks. using CRM and multiple admin tools
- Worked 40hrs a week
Outbound Specialist - Terry's Florist
(2020-01 - 2023-12)
- Manual Dialing, Placed orders
- Created/Updated customer orders
- Called florists to check order availability
- Processed orders via CRM and Credit cards
- Work 40-50hrs a week
Appointment Setter - GGP Contact Solutions
(2011-01 - 2012-12)
- Called and Offered positions to work with our company as an insurance sales agent/manager
- Answered product and service questions Suggested other offers to attract potential customers
- Gave advice and assistance to our customer's special needs or wants
- Recommended products to customers Surpassed sales goals through implementation of effective marketing strategies
- Updated account information to maintain customer records and insurance claims
- Received bonuses for reaching the weekly quota. Worked 40hrs a week
Sales Agent - J-Link Contact Solutions
(2010-01 - 2011-12)
- Sales representative for Home improvement (windows and doors)
- Worked 60hrs a week
Project Based/Freelancer
(2023-01 - 2025-12)
- Manual Dialing, Social Media Prospecting
- Worked 40-48hrs a week for the campaign
- Appointment Setting/Sales
- CRM Management, Admin Support, Data Entry, Email management and Scheduling, Medicare sales
