Customer Service Specialist | Ticketing Clerk | Administrative
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Dedicated and customer-focused professional with over 8 years of combined experience in customer service, cashiering, ticketing, sales, office administration, and promotions.. Reliable, hardworking, and committed to delivering excellent service while contributing to business growth.
Job Title: Ticketing Clerk / Tell
Dates: January 18, 2024 – February 9, 2026
Location: Roxas City, Capiz
Description / Responsibilities:Processed passenger ticket sales, bookings, and reservations.Assisted customers with schedules, fares, and travel inquiries.Handled cash transactions and maintained accurate daily cash balances.Prepared daily sales, collection, and remittance reports.Ensured accurate passenger manifest and ticketing records.Coordinated with vessel operations regarding passenger schedules and departures.Provided excellent customer service while complying with company policies and procedures.
Role 2:Job Title: Service Crew / CashierCompany: Restaurant
Dates: November 2019 – March 2020
Location: Roxas City, Capiz
Description / Responsibilities:Assisted customers and ensured quality service.Processed payments and maintained accurate cash records.Supported daily restaurant operations.
Role 3:Job Title: Cashier / Key Holder
Dates: February 2017 – November 2019
Location: Roxas City, Capiz
Description / Responsibilities:Managed daily cash transactions and POS operations.Assisted customers with purchases and inquiries.Opened and closed the station as Key Holder.Monitored inventory and prepared daily reports.
Degree: Bachelor of Arts in Civil Engineering (Undergraduate)
Institution: Colegio de la Purisima Concepcion
Dates: 2013 – 2015
Institution: Lifeline International Health Institute
Dates: 2012 – 2013
