Klyd Adonis Barbasa

A dedicated and results-driven professional with experience in the aviation and finance industries. Adept at operational management, and customer relations, with a proven ability to adapt to dynamic business environments. As a Civil Service Professional passer, I’m ready to apply my skills in a professional setting and contribute meaningfully. Now, I’m actively exploring new job opportunities where I can grow, make an impact, and be a valuable asset to a forward-thinking organization.

Customer Service Representative at Radiowealth Finance Company (2024-02 – 2025-07)

• Assist customers with loan applications, payments, and account inquiries.
• Resolve customer concerns, disputes, and financial issues efficiently.
• Maintain accurate records, update client information, and ensure compliance with company policies.
• Provide clear guidance on loan options, interest rates, and repayment plans.
• Handle inbound and outbound calls, emails, and in-person interactions professionally.
• Verify documents and ensure compliance with financial regulations.
• Build strong customer relationships while promoting financial products and services.

Ground Crew (Internship) at Cebu Pacific Air- 1 Aviation (2023-03 – 2023-06)

• Guided passengers with check-in, boarding, and inquiries.
• Verified boarding passes and travel documents.
• Provided directions and support for special needs and ensured smooth gate operations and passenger flow.
• Upheld airline policies and safety regulations and collaborated with staff for efficient ground operations.

Event Coordinator Assistant at Swirly Party Events (2022-08 – 2022-12)

• Guided attendees, manage seating arrangements, and address inquiries.
• Ensured smooth transitions between ceremony, reception, and other wedding activities.
• Quickly resolved unexpected issues to maintain a stress-free event.

– President Manuel Roxas Memorial School South (2007 – 2013)

– Hercor College High School Department (2013 – 2019)

– Hercor College (2019 – 2023)