Melanie Marqueses Ariola

Seeking a position that will benefit from my sales expertise experience, positive interaction skills and industry contacts where my twelve years' practice can improve the sales results. To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of procurement and employee satisfaction services within a positive team environment.

To use my sales and marketing oriented skills in the best possible way for achieving the company's sales goals.

Store Manager - Multisports Incorporated - Speedo Lipa Outlet

(2022-01 - 2026-06)

A retail store manager is responsible for overseeing all aspects of a store's operations, including sales, staff, and inventory, to ensure smooth and efficient daily operations and to meet sales targets. They manage staff, drive sales, and ensure excellent customer service.

• Staff Management: Hiring, training, scheduling, and supervising employees. Managing performance, conducting appraisals, and addressing staff issues.
• Sales & Financial Management: Setting sales targets, analyzing sales data, managing budgets, and ensuring profitability.
• Customer Service: Providing excellent customer service, resolving complaints, and ensuring a positive shopping experience.
• Inventory Management: Tracking inventory levels, ordering products, managing stock, and preventing loss.
• Operations Management: Ensuring the store is well-maintained, clean, and organized.
• Managing daily cash handling, opening and closing procedures, and handling unexpected issues.
• Marketing & Promotions: Implementing promotional strategies, creating displays, and driving sales through marketing initiatives.
• Security & Loss Prevention: Implementing security measures, monitoring for theft, and ensuring a safe environment for both customers and staff.

Head Cashier / Sales Advisor - Azadea Group of Companies - Massimo Dutti Marina Mall Kuwait Base

(2009-07 - 2019-09)

Sales Associate Job Duties and Responsibilities

• Welcome customer as they arrive with a smile
• Ask customer how they can be helped
• Provide customers with product information that they need
• Escort customers to the correct aisles
• Explain product features and warranty agreements
• Demonstrate the working of a product when the customer asks
• Provide customers with information on daily deals and promotions
• Ensure that all products are well stocked and are easy to reach
• Assist customers by taking down products that may not be easy to reach
• Provide information regarding each product and any discount offers associated with it
• Make sure that work area and aisles are clean and shelves are dusted properly
• Respond to customers' requests and concerns in a resourceful manner
• Handle cashier duties by taking cash or credit cards in exchange of goods sold
• Manage product returns and exchanges
• Ensure that all purchased items are delivered to the customers in a prompt manner
• Discourage shoplifting activities by constantly keeping a vigilant eye
• Arrange products on shelves in a tidy manner

Sales Associates / Cashier - Special Fashion Group (Fashion Division of the Sultan Center) - Tom Tailor / Clair DK

(2005-12 - 2009-04)

• Creative, diligent and self-motivated.
• Adaptive and Willingness to learn.
• Has good communication skills both verbally and written.
• Well knowledgeable concerning state approved hygiene standards and policy.
• Established ability to handle work accurately during rush hours and ensuring appropriate advertising and order delivery.

BAC - Major in Management - Laguna College of Business and Arts (1993 - 1996)

Tanauan School of Fisheries (1987 - 1991)

Maugat Elementary School (1981 - 1987)