Melencio Tabud

Oversee daily operations of the service department. Ensure efficient workflow and job allocation. Monitor service schedules and turnaround times. Maintain high-quality standards and maintenance repair. Handle customer complaints and escalations.

Service Manager - ANC GROUP OF COMPANIES

(2025-10)

• Oversee daily operations of the service department. Ensure efficient workflow and job allocation.
• Monitor service schedules and turnaround times. Maintain high-quality standards and maintenance repair.
• Handle customer complaints and escalations.
• Build long-term customer relationships.
• Ensure transparent communication on repairs, costs and timelines.
• Monitor service revenue and profitability.
• Ensure compliance with company policies and regulations.
• Maintain cleanliness and organization of the workshop.
• Implement customer retention strategies.
• Assist in budgeting and cost control.
• Promote service packages and maintenance plans.

Logistic Manager (Motor pool, Warehouse, Logistic and Security) - DCFE CORPORATION (Monde Nissin Distributor)

(2022-11 - 2024-11)

• Coach, train and lead inbound personnel to achieve performance related to specialization in proper handling and quality of doing things.
• Enforce work discipline to all warehouse personnel.
• Prepares manpower schedule and requisition that will work based on daily activities.
• Plan and delegates warehouse activities in accordance with each sections, respective operations. receiving, preparation, issuance, space management and other requirements.
• Measures and reports on the effectiveness of sections and activities.
• Cultivate a positive and innovative work environment.
• Create dispatch list of schedules for drivers and helpers.
• Supervise daily logistic operations ensuring all concerns are addressed immediately.
• Responsible for reporting damage and loss to management.
• Design, monitor and maintain a safe working environment through compliance of safety programs.
• Ensure Good Warehousing Practices (GWP), dry warehouse procedure and guidelines are well implemented/executed.
• Monitoring Motorpool operational expenses and making sure all vehicles are in good conditions.
• Established Proactive Maintenance and efficient process of Motorpool purchasing.
• Established Preventive Measure and Preventive Maintenance.
• Scheduling of Mechanic TAT for every vehicle to finish the job.
• Process the yearly renewal of vehicle registrations and drivers' validity of driver's license.
• Handling the PMS schedule of trucks and services of the company.
• Secure the vicinity of the company and operate CCTV surveillance.
• Monitoring the Security guard process and performance on duty.

Cluster Manager - Motortrade Nationwide Corporation

(2017-07 - 2022-10)

• Monitor the branch's sales performance and marketing.
• Having an action plan for any problem encountered on sales parameters.
• Report on the daily and monthly performance of the branch.
• Execute activities on the area through BTL system that produced more inquiries, application and awareness.
• Manage the employees daily performance, attendance and hitting the sales parameters.
• Produce sales to achieve monthly and yearly targets.
• Sales analysis, Inventory management, Operations management and People management.
• Handling different branches and managing their Sales and Marketing.

Branch Manager - LPG Refilling Plant

(2014 - 2017)

• Gas up Report for the month and daily consumption.
• Motor pool preventive maintenance.
• Easy trip monitoring and Global Positioning System for deliveries.
• Plant maintenance regarding safety coordinating to the safety officer.
• Always maintain the transaction as best as its best.
• Implementing the rules and regulations of the company.
• Sales report, Gas report expenses.
• Manage the Sales, New Client and Gas line.
• Marketing strategy for branch development.
• Team goal achievement and production.

Receiving and Warehouse Supervisor - Puregold Price Club

(2010 - 2014)

• Monitoring of incoming and outgoing stocks.
• Ensure accurate inventory records and stock level.
• Prevent losses, damage or discrepancies.
• Conduct inventory audits and cycle counts.
• Supervise daily activities -receiving, picking, loading and dispatching.
• Train and guide warehouse and receiving staff.
• Ensure compliance with safety standards and procedures.
• Supervise unloading of deliveries, open&count multiple boxes.
• Ensure correct quantity and quality of delivered goods.
• Verify documents (PO, DR, invoices).
• Coordination with suppliers, purchasing team and merchandizers.
• Align receiving schedule with store operations.
• Ensure all receiving activities follow company procedures.
• Enforce proper documentation and compliance standards.
• Ensure fast turnaround of deliveries (high-volume environment).
• Maintain organized receiving area.
• Often involves long hours during peak seasons.

Bachelor of Science - Computer Science - Kolehiyo ng Lungsod ng Lipa (1996 - 2000)

Fernando Airbase National High School (1989 - 1993)

Fernando Air Base Elementary School (1983 - 1989)