Jiji De Leon

Oversee Route and In-house operations. Evaluate supervisors and leadman performance Ensure all route and in-house personnel are efficient and working based on company standards Ensure that all repairs performed are done in a timely manner

MHE OPERATION MANAGER - CAPITAL INDUSTRIES INC

(2025-01)

• Oversee Route and In-house operations. Evaluate supervisors and leadman performance
• Ensure all route and in-house personnel are efficient and working based on company standards
• Ensure that all repairs performed are done in a timely manner
• In-charge of handling out memos for poor performance
• Ensure that all company owned forklift unit are in good conditions
• Ensure that all company owned tools & equipment are complete & secured at all times
• In-charge of cleanliness and orderliness of operations
• Approval of daily trip ticket
• Asses daily task if properly completed based on instructions. Make reprimand if needed
• Monitor of pending repairs of all rental units
• Assess & take action on all service reports received
• Manage all tagged backlogs, make necessary actions/repairs
• Monitor all repairs of in-house team, monitor man hours, monitor quality. GANT charting
• Safekeeping/Audit/Manage all inventory company owned tools and light equipment
• Manage/Evaluate all Technicians including OJT
• Manage all inbound & outbound shipments
• Manage all incoming ordered spare parts (set standards) reject if non compliant
• In-charge of the preparation and approval of spare parts (Rental units, customer owned & for inventory)
• Manage all outside jobs. Set standards (Machining, calibration, hoses, brake bonding, radiator repairs, etc) Approve or reject incoming spare parts local or import
• Manage all forklift rental units PMS / Repairs in a timely manner
• Manage communication with rental customers, users keeps on answering viber message/reports
• Assist on managing/audit/inventory all company owned forklift units
• Quality control of all repairs completed and outgoing rental units
• Monitor fuel consumption of all service vehicles. Ensure fleet card is used for business only
• Assist all branches needs, parts, supplies, technical, others

AFTERSALES MANAGER - MITSUBISHI SUCAT/ MITSUBISHI GREENHILLS / MITSUBISHI CARWORLD GROUP (PAMPANGA/SUBIC/MARILAO) - PAMPANGA/SUBIC/MARILAO

(2019-01 - 2025-12)

As an aftersales manager, my primary objective is to support/deliver the functioning of business dealer operations by managing staff, coordinating operations, and ensuring exceptional customer service.

RECEPTION HEAD - TOYOTA TAYTAY

(2013-08 - 2018-12)

RECEPTION HEAD - MITSUBISHI TAYTAY

(2011-03 - 2013-07)

SERVICE ADVISOR - HONDA CARS Q.C

(2002-09 - 2002-01)

SERVICE TECHNICIAN - TOYOTA CUBAO

(1998-10 - 2002)

TECHNOLOGICAL INSTITUTE OF THE PHILS.