Merliza Empase

Results-driven and adaptable professional with strong attention to detail, excellent organizational skills, and a commitment to delivering efficient support and positive customer experiences in fast-paced environments.

Virtual Assistant - Real Estate Industry

(2025-04 - 2025-11)

• Generated qualified leads through cold calling, email outreach, and follow-ups.
• Present services clearly and build rapport to create a sense of interest. Overcome objections and maintain a positive, professional tone.
• Managed leads and tracked communications using GoHighLevel CRM, ensuring timely follow-ups and accurate data entry.
• Built rapport with prospects, handled objections, and nurtured leads until ready to convert.
• Schedule follow-up calls and appointments for the sales team.

Pharmacy Assistant - Negros Grace Pharmacy

(2020-02 - 2021-04)

• Assisted pharmacists in preparing and dispensing medications.
• Provided customer service by answering inquiries and processing purchases.
• Managed inventory, stocked shelves, and checked expiration dates.
• Handled administrative tasks such as filing prescriptions and maintaining records.
• Ensured accuracy, cleanliness, and organization within the pharmacy.

Sales Promoter - Robinsons Supermarket

(2018-05 - 2018-11)

• Promote and demonstrate products to customers
• Assist customers with inquiries and product recommendations
• Maintain clean and organized product displays
• Monitor stock levels and report low or damaged items
• Help achieve daily or monthly sales targets

Senior High School - Humanities & Social Sciences - Rafael B. Lacson Memorial High School (2016 - 2018)