Merza, Christa Joy
Front Desk Receptionist
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About
Motivated professional seeking role a role that leverages my knowledge and skills to delivered high-quality service in a dynamic environment. Eager to contribute to organizational goals and social responsibilities while engaging continuous learning and development.
Experience
FRONT DESK RECEPTIONIST - FWB RESORT
(2025-07)
Dedicated and customer-oriented Front Desk Receptionist with experience in resort and hotel operations. Skilled in guest relations, reservations, check-in and check-out procedures, administrative support, and customer service. Proficient in creating and editing promotional content for social media platforms to help market the resort, increase online engagement, and attract potential guests.
Strong communication, organizational, and digital marketing skills with a commitment to delivering excellent guest experiences.
Education
Bachelor of Science - Hospitality Management - Northwestern University (2021 - 2025)
Senior High School Graduate - Accountancy and Business Management - Sta.
Rosa National High
School (2019 - 2021)
Junior High School Graduate - Sta.
Rosa National High
School (2015 - 2019)
Elementary Graduate - San Antonio Elementary School (2009 - 2015)
