Mhay Tamayo
BENEFITS STAFF
About
Dedicated Registered Nurse with strong experience in PhilHealth claims processing, patient coordination, and healthcare compliance. Skilled in ICD-10 coding, medical documentation, and benefits management, with a proven ability to improve claims accuracy and reduce denials. Experienced team leader committed to supporting quality patient care and efficient hospital operations.
Experience
Team Leader - Benefits - Cavite East Asia Medical Center, Inc.
(2020-01)
- Lead and supervise benefits team ensuring accurate claims processing
- Reduced denied claims through process improvements and staff training
- Conduct audits, utilization reports, and receivables monitoring
- Coordinate with PhilHealth offices for claim resolution
Benefits Staff - Cavite East Asia Medical Center, Inc.
(2018-01 - 2020-12)
- Managed inpatient, outpatient, and dialysis claims
- Ensured compliance with PhilHealth requirements
- Educated patients and families on healthcare benefits
- Maintained 100% accuracy in ICD-10 coding
HR Staff - MMA Competent Manpower & General Services, Inc.
(2015-01 - 2018-12)
- Processed SSS and PhilHealth benefits and loans
- Assisted in recruitment, onboarding, and employee orientation
Receipt Transcriptionist - TaskUs, Inc.
(2011-01 - 2012-12)
- Transcribed receipts accurately under strict quotas
Education
Bachelor of Science - Nursing - UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA - LAS PIÑAS (2004-01 - 2008-12)
