Michael Bolactia

Experienced Sales and Operations professional with over 15 years of combined local and international work experience in retail, customer service, and store supervision. Worked abroad as a Salesman in a high-volume retail environment, handling customer service, inventory control, and sales operations. Strong background in team supervision, merchandising, and maintaining efficient store operations.

Seeking a stable position in retail, customer service, or operations where experience in customer handling and sales performance can be utilized.

Salesman (Overseas Employment) at Jarir Bookstore (2018-01 – 2025-05) • Assisted customers in selecting books, electronics, and retail items • Provided product recommendations and ensured excellent customer service • Managed inventory, stock replenishment, and store displays • Processed sales transactions and maintained accurate records • Maintained store cleanliness, organization, and product availability • Supported daily retail operations in a high-volume environment Officer-in-Charge (OIC) at Fonestyle Accessories (2007-04 – 2017-12) • Supervised daily store operations and monitored sales performance • Handled customer inquiries, complaints, and after-sales concerns • Managed inventory levels and ensured timely stock replenishment • Prepared daily sales reports and monitored stock movement • Supervised staff and ensured compliance with store standards • Maintained orderliness, security, and visual merchandising standards Store Clerk / Cashier at Ministop (2006-06 – 2007-03) • Processed customer payments and operated POS system • Assisted in stock replenishment and product display • Maintained cleanliness and order of the store • Provided fast and efficient customer service

Bachelor of Business Administration in Marketing – Polytechnic University of the Philippines (2001 – 2005)

– Mariano Marcos High School (1997 – 2001)

– Sta. Ana Elementary School (1991 – 1997)