Michelle Bool

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Sales Administrator at Kinpo Electronics(Phils)Inc (2014-01 – Present)

• Communicate effectively with customers via email, addressing inquiries and providing updates on order / shipment status.
• Received shipment orders and released customer shipping instructions for both air and sea freight operations.
• Coordinate with other departments to ensure order accuracy, operational efficiency, and ontime shipment execution.
• Send shipping documents to customer, including Air Waybill (AWB), Bill of Lading (BL), Sea Waybill (SWB) and Certificate of Origin (CO).
• Maintain and monitor accurate records of shipments including air and sea freight bookings, ensuring seamless shipment scheduling and timely delivery.
• Liaise with forwarders and carriers to obtain and monitor vessel and flight schedules for both domestic and export shipments.
• Organized and coordinated sample shipments to customers, ensuring timely dispatch and proper documentation.
• Provide comprehensive administrative support to the Sales and Export teams while maintaining effective communication with overseas counterparts.
• Managed the procurement and inventory of office supplies to ensure uninterrupted business operations.
• Coordinate hotel accommodations and transportation arrangements for customer visits and business engagements.
• Prepare and maintain On-Time Delivery and manpower reports to support operational planning and performance monitoring.
• Knowledge of and experience of using SAP and ERP systems.

Bachelor of Arts in Communication – University of Batangas (2010-01 – 2014-01)