Transportation Coordinator - San Miguel Logistic Inc. - Davao City
(2022-06)
- Responsible for the activities associated with the transportation of products from San Miguel warehouse to our customers or business units
- Optimize transport planning in the most efficient way for customer and stakeholders
- Maintain proper and accurate Pre-Shipment and Post-shipment Administration
- Track and Trace
- Proof of Delivery Monitoring
- Issue Incident Report for Over, short, and damaged shipment issues
- Evaluates, records, and responds to additional/special service requests.
- Work with transportation providers and freight payment team to ensure proper accessorial cost and flows
- Approved the damage and charge to truckers claims
- Assists in troubleshooting and resolving safety, service, and operational issues
- Ensure correct estimates in transport planning system
- Meet on time delivery (OTD) requirements and follow on discrepancies with suppliers and Customer Service
- Assign trucks to ensure the deliveries in a timely manner
- Dispatched the trucks within the train schedule
- Coordinate and respond immediately to the truck issues and driver's concerns
- Monitoring the GPS and truck movement
Account Executive - Johnny Air Cargo, Inc
(2010-12 - 2022-05)
December 2010- April 2022
- Advanced knowledge and experience of spreadsheets.
- Experience with CRM Database
- Daily Collection Report
- Monthly Collection Report
- Petty Cash Custodian
- Reconciles monthly bank statements and prepares various adjusting journal entries monthly.
- Locates and balances off-site cash receipt reports to their bank deposit slips.
- Record Sales and balance the total amount.
- Collecting the outstanding balance and due parcels.
- Monitor, respond to, and distribute incoming communications
- Answer incoming calls
- Assists callers as appropriate.
- Inform and update the clients about the status of their packages.
- Check the CRM of the incoming packages and the outstanding balance.
- Helping to grow the companies by finding leads, closing sales, supporting existing clients, formulating sales strategies, and communicating product value to clients.
- Providing support for clients.
- Making cold calls or reaching out to prospects.
- Follow up with prospects several times throughout the sales cycle to ensure needs are being met.
- Presenting and demonstrating the services to prospective clients
- Compiling and analyzing data to find trends.
- Developing sales strategies and setting quotas.
- Staying current on company offerings and industry trends.
- Maintaining a database of contact information.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations.
- Purchasing the items and coordinating with the suppliers.
- Inventory of on hand packages
- Checking the packages on hand
- Informing clients that the package is/are ready for pick up/delivery.
- Dispatching the deliveries for the day.
- Scheduling the deliveries
HOMEBASED-Part-Time - AA Home Living
(2019-03 - 2020-12)
- Ebay Lister
- Inbox Manager
- Issue Refunds/Cancellation of Orders/Returns according to company rules.
- Communicate direct to Manager and Owner
- Update the tracking numbers and post it on Ebay Store
- Provide tracking numbers to customers
- Update customers for order status
- Product Inventory
Personal Assistant to the owner - HONGKONG VISA CENTRE
(2016-09 - 2017-09)
- Prepare the Daily Schedule
- Book Appointments
- Book Meetings
- Manage the Facebook Advertisement
- Hootsuite Management
- Wordpress SEO Setting Up
Administrative Assistant to the Dean of College - Philippine Women's College
(2009-08 - 2010-10)
- Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
- Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
- Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.
- Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.
