Michelle Marasigan

Customer-focused Cashier with 3 years of experience managing cash transactions and delivering exceptional service in fast-paced retail environments. Skilled in handling 100+ customer transactions daily while maintaining accuracy, efficiency, and a positive customer experience. Proficient in POS systems, cash balancing, problem-solving, and building strong customer relationships. Recognized for reliability, attention to detail, and the ability to perform under pressure.

CASHIER - Lulu Hypermarket - Al Karama Dubai, Motor City Dubai, Al Qusais Dubai

(2023-02 - 2026-05)

• Greet customers warmly and assist them during checkout.
• Operating POS/cash register systems.
• Issuing receipts, refunds, and exchanges.
• Assisting customers with purchases and inquiries.
• Balancing cash drawer at the end of shift.
• Maintaining cleanliness of checkout area.
• Promoting company products, offers, or loyalty programs.
• Packing items and ensuring accurate billing.
• Reporting shortages or payment issues to supervisors.
• Answering customer questions and resolving complaints.
• Providing product or service information.
• Handling customer requests and concerns politely.
• Maintaining positive customer relationships.
• Coordinating with other departments for customer needs.
• Ensuring customer satisfaction and smooth service.
• Responding to phone calls, emails, or in-person inquiries.
• Managing returns, exchanges, or service issues.
• Following company policies and service standards.

Sales Associate - RASER'S STORE

(2018-04 - 2022-10)

• Greeting customers and assisting them with product selection.
• Promoting and explaining products to customers.
• Achieving daily or monthly sales targets.
• Arranging and replenishing merchandise displays.
• Handling customer inquiries and complaints professionally.
• Assisting customers during purchases and payments.
• Maintaining cleanliness and organization of the store.
• Monitoring stock levels and reporting shortages.
• Recommending products based on customer needs.
• Building good customer relationships to encourage repeat sales.
• Supporting promotional activities and special offers.
• Coordinating with supervisors and team members for smooth operations.

Restaurant Crew Member - BACAL'S RESTOHAUS

(2017-03 - 2018-03)

• Greet customers and process transactions accurately.
• Clean dishes, utensils, and kitchen equipment.
• Served meals and beverages promptly.
• Prepared and cooked food according to recipes and standards.
• Ensured food is cooked safely and presented attractively.

High School - Dacanlao Gregorio Agoncillo National High School (2014)

Secondary - Calaca Central Elementary School (2006)