Mick Robles
Team Leader with 5+ Years of Experience in Food Service Supervision
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About
A hardworking, adaptable and articulate team leader with over five years of experience in this role, carrying out supervising and an overall interest in the well-being of staff. With an enthusiasm to gain understanding of any business, happy to study and work in accordance with work-plans, explaining them to staff and ensuring a healthy positive work attitude. Able to cope extremely well under pressure, prioritizing workloads and demonstrating problem solving skills, even when put "on the spot".
Excellent communication skills, both written and verbal, able to interact well at all levels.
Experience
Assistant Food Service Supervisor - S&R New York Style Pizza
(2017-05 - 2022-03)
- Financial oversight of all sales and profit goals. Achievement of superior results by developing and executing strategies for merchandising, margin management, expense control and shrinkage reduction.
- Provide outstanding customer service through information, orientation, training, development, supervision and proper scheduling of an engaged workforce. Model and monitor service expectations by managing, supervising and training others to ensure compliance with company guidelines.
- Provide ongoing product knowledge and sales training to all associates.
- Ensure the proper completion of all functions of opening and closing the store needed.
- Timekeeping systems are accurate, complete and properly maintained.
- Ensure that merchandise presentation are standards and guidelines are met in a manner designed to optimize sales opportunities including signage, display, replenishment, pricing down, stocking & advertising.
- Ensure that building grounds and equipment are maintained in good repair.
Shift Supervisor - Family Mart CVS Inc.
(2015-07 - 2016-10)
Team Leader - Mr. Bean Philippines ATC
(2012-04 - 2015-06)
Education
Certificate - Computer Networking - Dr. Filemon C. Aguilar Information Technology Training Institute (2008 - 2009)
BSIT - Information Technology - IETI Alabang (2015)
High School Diploma - Las Piñas National High School (2000 - 2004)
Elementary Diploma - Pasi Elementary School (1994 - 2000)
