Mike Canites

As a highly motivated professional with several years of experience in the communication industry, I bring a wealth of knowledge and skills to any team. My passion for meeting new people has not only fueled my personal and professional growth but has also allowed me to cultivate strong relationships within the industry.

Appointment Setter/Sales at Vacation Offer (2026-02 – 2026-04)

• Handle inbound and outbound calls to assist customers in attending vacation presentations and upsell hotel upgrades.

Real Estate Agent at Mapiles Real Estate (2021-12 – Present)

• Helping clients bring their dream home to life.
• Providing free consultation and site visitation.
• Assisting clients in preparing and organizing necessary documents.

Shift Manager/HR Recruitment/QA/Tutor at Spicus (2017-04 – 2026-02)

Managed a diverse team comprising individuals from the US, Canada, South Africa, and various Asian countries.

• Screening applicants' resumes, scheduling and conducting interviews and mock classes on Zoom, leading orientation sessions, preparing and sending contracts, and assigning new tutors to teams.
• Ensured effective language learning by monitoring student progress, conducting one-on-one coaching sessions, and providing consistent feedback.

Back Office Healthcare at Microtel Global Solutions (2015-08 – 2016-02)

• Maintained organize and timely healthcare records for clients. Communicated with Attorney's offices and Adjusters, to ensure accurate information in the system.

Quality Assurance [QA] at Omnitech Support (2012-12 – 2015-06)

Helping clients bring their dream home to life.

• Providing free consultation and site visitation.
• Assisting clients in preparing and organizing necessary documents.
• Ensured effective language learning by monitoring student progress, conducting one-on-one coaching sessions, and providing consistent feedback.

Collection Specialist at iQor | JPMorgan Chase Bank (2008-12 – 2012-11)

• Managed outbound and inbound calls to collect outstanding payments from customers.
• Negotiated payment arrangements while maintaining positive customer relationships.

– Mawaque Resettlement High School (2003-06 – 2007-04)