Mikee Raluto

Organized administrative professional with hands-on experience in real estate sales support, front-desk operations, appointment coordination, and contract/pricing negotiation. Completed a Real Estate Management Program with a 2.00 average. Seeking to bring strong organization, phone etiquette, and attention to detail to a Real Estate Administrative / Office Support role.

Outbound Call Specialist at FBC Asia Pacific Inc. (2024-07 – 2024-09)

• Handled a high volume of customer calls, averaging 200 calls per day, while maintaining service quality
• Used CRM software to log customer interactions and consistently met performance metrics

Online ESL Tutor at 51Talk / AcadSoc / Talk915-TalkBright (2023-02 – 2026-03)

• Delivered structured lessons to international clients; independently managed own scheduling, records, and client follow-up

Real Estate Sales Associate at Aminare Sales and Marketing Inc. (2018-03 – 2023-10)

• Conducted property showings and site viewings, guiding clients through listings to match their needs
• Generated and qualified leads through prospecting, building a steady pipeline of prospective buyers and renters
• Prepared property listings and marketing materials to promote available units
• Processed sales and lease documents and paperwork, ensuring accuracy and completeness
• Negotiated contracts and pricing agreements with clients, directly supporting increased company profitability
• Delivered consistent, high-quality customer service that maintained strong client satisfaction and loyalty

Administrative Staff at Division Office of Bulacan (DepEd) (2022-01 – 2022-05)

• Managed front-desk operations, handling calls, emails, and in-person inquiries professionally
• Coordinated and scheduled appointments, meetings, and conferences for executives and staff
• Assisted with onboarding for new employees, including orientation on office procedures

Bachelor of Science in Hotel and Restaurant Management – Bulacan State University - Main Campus (2014 – 2017)

High School Diploma – Colegio de Calumpit Inc. (2011 – 2014)