Missy Labris
Tourism Management Student | Hospitality Professional
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About
To secure a role in hospitality management where my strong foundation in tourism operations, dedication to quality service, and guest-focused mindset will drive operational efficiency, elevate customer satisfaction, and support organizational growth.
Experience
Receptionist - Vikings Luxury Buffet - Iloilo City
(2026)
- Managed arrivals, reservations & waitlists
- Verified promos/discount IDs & applied correct rates
- Coordinated smooth seating; resolved guest concerns
- Delivered professional, brand-aligned service
On-the-Job Trainee – Front Office - Astoria Greenbelt - Makati City
(2024-10 - 2024-11)
- Handled front desk, bell service, and reservation-related tasks
- Processed check-in/check-out and updated bookings using the Property Management System (PMS)
- Answered and directed calls professionally; assisted with concierge needs and inquiries
On-the-Job Trainee – Front Office - Astoria Plaza - Ortigas, Manila
(2023-08 - 2023-08)
- Rotated as Telephone Operator, Front Desk Assistant, and Reservation Staff
- Managed arrival/departure procedures, maintained reception area, and distributed mail
- Addressed guest concerns and provided necessary assistance promptly
Workshop – Flight Attendant for A Day - PTC Aviation Training Center - Parañaque City
(2023-08-23 - 2023-08-23)
- Completed training on service standards, safety protocols, and passenger care
Education
Bachelor of Science - Tourism Management - Filamer Christian University (2021 - 2025)



