Monique Ronque

Collect tuition fees, miscellaneous payments, and other school-related transactions and Issue official receipts and maintain accurate records of all transactions. Ensure the timely deposit of collected funds to the school's finance officer. Prepare daily cash reports and submit them to the Bookkeeper.

Finance Staff - Cashier - St. Paul College of Ilocos Sur - St. Paul Avenue, Bantay 2727, Ilocos Sur

(2025-07 - 2026-02)

• Collect tuition fees, miscellaneous payments, and other school-related transactions and Issue official receipts and maintain accurate records of all transactions.
• Ensure the timely deposit of collected funds to the school's finance officer.
• Prepare daily cash reports and submit them to the Bookkeeper.
• Update student account ledgers and respond to inquiries from students and parents.
• Assist with payment processes and clearances related to enrollment.
• Ensure secure storage of cash and financial documents, maintaining confidentiality.
• Assist in administrative tasks related to school operations and inventory when needed.

Customer Care Associate - Guanzon Merchandising Corporation - Guanzon Mobitek Vigan Branch, Plaza Maestro, Vigan City 2700, Ilocos Sur, Philippines

(2024-09 - 2025-02)

• Operated Point-of-Sale (POS) systems to facilitate smooth transactions and ensure customer satisfaction.
• Handled cash accurately and reconciled cash drawers at the end of shifts.
• Managed returns and exchanges efficiently while providing excellent customer service.
• Managed inventory, ensuring accurate stock levels and proper display arrangements to enhance product presentation and attract customer attention.
• Engaged customers with comprehensive product knowledge, resulting in increased up-selling and cross-selling opportunities.

Bachelor of Science in Business Administration - Financial Management - University of Northern Philippines (2020 - 2024) Tamag, Vigan City 2700, Ilocos Sur, Philippines

Senior High School - Humanities and Social Sciences - Cabugao Institute (2018 - 2020) Bonifacio, Cabugao 2732, Ilocos Sur, Philippines

Secondary - Cabugao Institute (2014 - 2018) Bonifacio, Cabugao 2732, Ilocos Sur, Philippines

Primary - Aragan Elementary School (2008 - 2012) Aragan, Cabugao 2732, Ilocos Sur, Philippines