John Herbert Celocia

A BS Mathematics graduate and a Civil Service Passer with a trainee experience in payroll department seeking an entry-level role in the same field or any financial institution. Ready and prepared to apply my expertise in analysis, payroll systems, and financial documentation with high organizational efficiency.

Cashier's Office Assistant - Pre Internship at EARIST Manila Cashier's Office Department (2024-09 – 2024-11)

• Facilitated data entry, encoding, documentation processing, signing, and stamping of financial records.
• Supported staff in organizing financial archives.
• Completed 100hrs of training with certificate.

Payroll and Billing Assistant - Internship at Servicio Filipino Inc. Group of Companies (2025-04 – 2025-07)

• Managed time-keeping, DTR's posting and encoding, prepared billing breakdowns for clients.
• Handled in administrating over 600+ employees, including personnel files, attendance tracking, and payroll documentation.
• Preparing semi-monthly rates, final claims, 13th month pay, resignations and other relation tasks for the employee.
• Processes billing breakdowns, invoices, PO's, advanced and returned billings, and attachments.
• Completed 300hrs of training with certificate.

BPO Agent at IQOR RMS Collect Phils., Inc. (2026-04 – 2026-06)

• Provided professional and customer-focused support by handling customer inquiries, concerns, account related requests, and service issues.
• Applied active listening, effective communication, empathy, and problem-solving skills to understand customer needs and deliver satisfactory customer experience.
• Maintained accuracy, confidentiality, and compliance with company policies and standard operating procedures.

Bachelor of Science in Mathematics – Eulogio Amang Rodriguez Institute of Science and Technology (2020-09 – 2025-07)

Senior High School in Science, Technology, Engineering, and Mathematics – Golden Faith Academy SHS (2018-01 – 2018-12)