Operations Management
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Dynamic Operations Manager with a comprehensive background in driving operational excellence across diverse teams. Spearheaded quality control initiatives and developed robust operational policies, ensuring compliance and alignment with best practices. Committed to delivering exceptional service and achieving strategic business goals.
With Banking,BPO, E-commerce and Compliance with Customer Care experience approximately managed 500+ HC has equipped myself with crucial knowledge and skills required to run a Call Centre.
High School Graduate with multiple courses completed while working with certification
