Sales Officer
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Experienced sales professional with over 10 years in banking, known for building strong client relationships and exceeding sales target. Skilled in closing deals, growing client portfolios and identifying opportunities to cross-sell financial products while delivering excellent customer service.
OIC/Telesales Agent at Allianz Synergia Inc (Bank's 3rd Party) (2023-02 – Present) • Made outbound calls to promote loan products • Assessed customer needs and recommended suitable loan options • Met monthly sales targets and KPIs • Provided strong customer service and after-sales support Sales Officer at Citibank N.A (2013-01 – 2015-12) • Promoted and sold banking products, including credit cards and loans • Built and maintained good relationships with clients • Met and exceeded sales targets and KPIs • Understood customer needs and offered suitable options Telesales Agent at PCE Corporation (Citibank's 3rd party) (2008-01 – 2012-12) • Conducted outbound sales call to promote Citibank products • Generated and qualified leads, converting prospects into customers • Communicated products features, benefits, and terms in a clear and concise manner • Ensured high call quality and adherence to compliance standards
Bachelor of Science in Computer Science – ICCT Colleges (2021-01)
Certificate in Technology – Marikina Polytechnic College (2008-01)
