Noemi Gianan

Loan Processing Administrator & Credit Assessment Specialist experienced in end-to-end processing for Australian and US lending pipelines. Skilled in handling high-volume loan applications, analyzing financial documents, assessing credit risk, and managing CRM workflows with high precision. Proven track record of supporting Brokers, Managing high-volume workloads remotely, maintaining strict compliance, and keeping turnaround times fast.

Loan Processing Administrator - Patona Inc | Teamified

(2025-07 - 2026-07)

Pure Capital Finance /Loan Processing Administrator

• Pipeline Management: Managed incoming loan applications and end-to-end task workflows using Zoho CRM and Mercury CRM to maintain smooth pipeline efficiency.
• Document Verification & Compliance: Verified customer financial documents (ID, PAYG Employment, Proof of income, Bank Statements, and Business ABN details) in strict alignment with KYC/AML guidelines and regulatory lending policies.
• Credit & Affordability Analysis: Conducted Credit risk assessments, Affordability checks, and Serviceability reviews to support accurate, compliant lending decisions.
• Data Integrity: Analyzed complex financial data and identified statement discrepancies to maintain high application quality before final submission.
• Lender Portal & Broker Support: Drafted applications directly in lender portals and Mercury CRM, Managed ongoing Broker communications throughout the loan lifecycle, and Coordinated post-approval requirements.
• Settlement & Deal Closure: Executed rigorous end-to-end compliance audits before updating deal stages to Closed Won / Funded, preparing Mercury CRM records, and sending formal settlement/congratulations emails to Brokers and Clients.
• Reporting & Performance Tracking: Tracked Monthly Broker performance metrics, maintained reporting sheets, and updated loan pipelines to keep operational SLAs on target.

Credit Assessor - Telework Ph /Moneyspot

(2023-04 - 2025-03)

• Conducted comprehensive credit assessments for Australian and US personal loan applications.
• Reviewed Bank statements, income records, financial commitments, and repayment history to assess borrower affordability.
• Utilized credit scoring and risk assessment tools to evaluate customer eligibility.
• Analyzed financial documents and identified discrepancies to ensure accurate assessments.
• Managed high-volume applications while maintaining quality, accuracy, and KPI performance.
• Made informed approval or decline recommendations based on financial analysis and lending criteria.

Billing and Collection Officer - Century Properties Management Inc.

(2019-10 - 2021-05)

• Prepared and issued accurate billing statements for condominium dues, utilities, and other property-related charges.
• Monitored daily collections and maintained accurate payment records.
• Followed up overdue accounts through email, calls, and official notices.
• Coordinated with property management teams regarding account concerns and payment issues.

Sales and Marketing Specialist - Philippine Long Distance and Telephone Company

(2015-06 - 2018-06)

• Managed sales activities and customer relationships within assigned territories.
• Developed and executed monthly sales plans aligned with company objectives.
• Built strong relationships with clients and stakeholders to support business growth.
• Maintained sales pipelines and consistently worked towards achieving targets.

Bachelor of Science - Business Administration - University Of Rizal System-Rodriguez (2012-06 - 2015-04)