Noemi Riva
Reliable and results-focused professional with over a decade of hands-on experience in retail store operations, team supervision, inventory management, and customer service
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About
Reliable and results-focused professional with over a decade of hands-on experience in retail store operations, team supervision, inventory management, and customer service. Proven track record of leading daily store workflows, training new staff, maintaining accurate stock records, hitting sales targets, and ensuring full compliance with company standards. I am detail-oriented, organized, and committed to keeping operations smooth, efficient, and customer-focused—ready to bring my expertise to your team.
Experience
STORECREW / SHIFT LEADER - Alfamart Trading Philippines Inc.
(2025-12 - 2026-06)
- Managed daily store operations and maintained 98% compliance rating on company audits and safety checks.
- Trained and mentored 1 new team members, shortening staff onboarding time by 2 days.
- Improved restocking efficiency, reducing out-of-stock items by ~15%.
- Set up promotional displays that increased featured product sales by up to 18%.
- Processed payments and balanced cash drawers with zero discrepancies in 95% of shifts.
STORE SUPERVISOR - Japan Home Inc
(2017-05 - 2025-11)
- Led store operations and consistently achieved 100–112% of monthly sales targets for 8 straight months.
- Streamlined checkout workflows, cutting customer wait times by 25%.
- Implemented tighter stock checks, reducing inventory loss/shrinkage by 10%.
- Resolved 95% of customer complaints and concerns immediately, keeping high store satisfaction ratings.
- Prepared accurate monthly reports that lowered overstock waste by ~₱8,000 per month.
SALESLADY / CASHIER / ALL AROUND - Japan Home Inc
(2017-05 - 2025-11)
- Assisted customers with product selection and care advice, boosting repeat purchases by ~20%.
- Verified pricing and labels regularly, maintaining zero pricing errors over 1 year.
- Reorganized the stockroom, making inventory counts 3x faster and more accurate.
- Managed incoming stock and maintained plant inventory with less than 5% spoilage rate.
SALESLADY / CASHIER / ALL AROUND - Mac & Jec Enterprise
(2011-06 - 2017-04)
Education
Bachelor of Science - Entrepreneurship - Quezon City University (2009 - 2011)
