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Olukemi Olaitan

Olukemi Olaitan

Customer Support Specialist

Talent
Las PiñasMember since July 3, 2026
NegotiationObjection HandlingConsultative SellingCustomer Lifetime Value (CLV)
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NegotiationObjection HandlingConsultative SellingCustomer Lifetime Value (CLV)

About

Results-driven sales professional with a track record of driving revenue through aggressive deal closing, relationship management, and strategic upselling. Expert in navigating complex sales cycles and overcoming objections to hit high-ticket targets.

Experience

Marketing Manager & Credit Officer at Great Ridge Prime Integrated Ltd (2023-07 – 2026-02)

  • Spearheaded sales strategies that consistently met and exceeded monthly revenue targets by 15-20%.
  • Maximized Customer Lifetime Value (CLV) by upselling existing clients, increasing average deal size by 15%.
  • Boosted conversion rates by 25% through advanced objection handling and consultative selling techniques.
  • Cultivated a portfolio of 20+ high-value accounts, securing long-term contracts and a 15% referral rate.

Sales-Focused Virtual Assistant at Express Tech Academy (2020-01 – 2022-12)

  • Successfully closed #10M in revenue by upselling premium services to 20% of the existing client base.
  • Delivered data-driven sales research to identify high-intent leads, shortening the sales cycle by 15%.
  • Achieved a 95% customer satisfaction rating while managing 50+ high-stakes inquiries daily.
  • Optimized scheduling for 5+ teams, increasing prospecting outreach efficiency by 30%.

Customer Support Representative (Sales Support) at Alvin and Avina (2022-01 – 2023-03)

  • Directly negotiated and closed #5M in sales through proactive engagement with inbound leads.
  • Improved product adoption by 20% through targeted solution-selling based on client pain points.
  • Maintained 100% CRM data integrity, ensuring seamless lead hand-off and pipeline tracking.
  • Recognized for resolving complex client objections that saved high-risk accounts from churning.

Education

Higher National Diploma in HND – Yaba College of Technology, Lagos

Skills

Customer Support Specialist

Reviews

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