Marketing Manager & Credit Officer at Great Ridge Prime Integrated Ltd (2023-07 – 2026-02)
- Spearheaded sales strategies that consistently met and exceeded monthly revenue targets by 15-20%.
- Maximized Customer Lifetime Value (CLV) by upselling existing clients, increasing average deal size by 15%.
- Boosted conversion rates by 25% through advanced objection handling and consultative selling techniques.
- Cultivated a portfolio of 20+ high-value accounts, securing long-term contracts and a 15% referral rate.
Sales-Focused Virtual Assistant at Express Tech Academy (2020-01 – 2022-12)
- Successfully closed #10M in revenue by upselling premium services to 20% of the existing client base.
- Delivered data-driven sales research to identify high-intent leads, shortening the sales cycle by 15%.
- Achieved a 95% customer satisfaction rating while managing 50+ high-stakes inquiries daily.
- Optimized scheduling for 5+ teams, increasing prospecting outreach efficiency by 30%.
Customer Support Representative (Sales Support) at Alvin and Avina (2022-01 – 2023-03)
- Directly negotiated and closed #5M in sales through proactive engagement with inbound leads.
- Improved product adoption by 20% through targeted solution-selling based on client pain points.
- Maintained 100% CRM data integrity, ensuring seamless lead hand-off and pipeline tracking.
- Recognized for resolving complex client objections that saved high-risk accounts from churning.
