Marjorie Daleon

Hello, I am a results-driven professional with diverse experience across healthcare, customer service, technical support, sales, real estate, and data analysis. My background includes working as a healthcare CSR, Technical Support Representative at Dexcom, Customer Support & Sales Representative at Avas Flowers, HP Chat Support Specialist, Lead Manager in real estate, and Level 2 Data Annotator/Analyst. Through these roles, I have developed strong communication, problem-solving, and analytical skills.

At Dexcom, I provided technical assistance with precision and empathy in a healthcare setting.

At Avas

Flowers, I combined customer support with sales performance, ensuring client satisfaction while meeting targets. My experience in HP chat support strengthened my ability to resolve issues efficiently in fast-paced, digital environments. As a Real Estate Lead Manager, I handled client coordination, lead qualification, and pipeline management, while my work as a Level 2 Data Annotator enhanced my attention to detail, quality control, and data accuracy skills.

I bring a unique blend of technical expertise, customer-centric service, and analytical thinking, and I am committed to delivering value, efficiency, and positive client experiences in every role I take on. Thank you for reviewing my portfolio.

CSR - Tech Mahindra Ltd

(2017-06 - 2018-09)

Provided real-time support to GCash users via chat, email, and phone.

Customer Advisor II - Concentrix

(2018-09 - 2019-09)

As an Advisor II in healthcare, I assisted members with benefits, claims, and policy inquiries while ensuring accuracy, compliance, and a high level of empathy.

HP Sales Chat Support - Teletech Ltd

(2019-10 - 2020-11)

In HP Sales Chats, I engaged customers in real time, identified their needs, recommended appropriate products, and consistently worked toward meeting sales and performance targets. My experience in sales strengthened my persuasive communication skills and ability to build trust quickly in digital environments.

Sales Representative - Eperformax

(2020-11 - 2022-05)

Assisted customers in comparing loan options (personal loans, mortgages, auto loans, credit cards, etc.) by providing personalized product recommendations based on financial needs and credit profiles. Educated borrowers on interest rates, terms, fees, and prequalification processes to support informed financial decisions.

Medical Healthcare Specialist - Dexcom

(2023-01 - 2025-02)

Provided frontline technical support for Dexcom continuous glucose monitoring (CGM) systems, assisting patients, caregivers, and healthcare providers.

• Troubleshot device-related issues including sensor connectivity problems (Bluetooth/app), receiver malfunctions, and mobile app performance.

Real Estate Lead Gen - Work For Prosper

(2025-05 - 2025-06)

Managed buyer and seller transactions from initial consultation to closing. Generated and qualified leads, conducted property showings, negotiated contracts, and coordinated with lenders, inspectors, and title companies to ensure smooth and timely closings. Maintained strong client relationships through consistent follow-ups and market insights while meeting sales and performance targets.

Sales Representative - Wipro Ltd

(2025-06 - 2026-05)

Presented vacation ownership products to prospective clients, conducted property tours, and delivered persuasive sales presentations. Built rapport with guests, identified their travel needs, and recommended tailored vacation packages. Consistently worked toward meeting and exceeding sales targets while maintaining high customer satisfaction and professionalism.

Part Time - Avas Flowers

(2026-01 - 2026-03)

Assisted customers with order placement, product inquiries, and issue resolution while providing personalized recommendations to increase sales. Managed online and phone orders efficiently, maintained accurate records, and ensured timely delivery. Delivered excellent customer service, built rapport with clients, and contributed to meeting sales targets and overall business growth.

After Hours Support - NDIS

(2026-03 - 2026-05)

Provided after-hours operational and participant support for NDIS services, including emergency response, staff coordination, incident escalation, shift coverage, and ensuring participant safety and continuity of care outside standard business hours.

Annotator / Data Analyst Level 2 - InnoData AI

(2025-12 - 2026-05)

Reviewed, labeled, and categorized large datasets to support machine learning model training and improvement. Ensured high accuracy and consistency by following detailed annotation guidelines and quality standards. Conducted quality checks, resolved data discrepancies, and collaborated with teams to enhance model performance and data reliability.

Dispatcher & Content Migrator - 1840 & Co

(2025-12 - 2026-05)

Managed dispatch operations, coordinated schedules and communications, and handled content migration tasks including data organization, CMS updates, quality checks, and accurate transfer of digital content across platforms.

Mindanao Islamic College Foundation Inc (2021-06 - 2024-10)