Patrick Ko
Bilingual Cantonese Agent
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About
Works for CP360 as bilingual cantonese agent for BPO health care account. This is an OPI language interpretation services role.
Experience
Bilingual Cantonese Agent at CP360 (2025-01 – Present)
Works for CP360 as bilingual cantonese agent for BPO health care account. This is an OPI language interpretation services role.
China Import Purchaser at Rakcon (2020-01 – 2025-01)
In charge of all construction material import from China.
- Initial purchase
- Negotiate terms and conditions
- Arranging container van
- Local logistic services
Owner at Hardware Store (Personal Business) (2015-01 – 2020-01)
Closed permanently due to Covid-19 and worsening economic environment.
Owner at Restaurant (Personal Business) (2007-01 – 2015-01)
Customer Service Officer II (Inbound, cross border booking) at TNT Express Worldwide (2001-01 – 2003-01)
To assist and back up call center operation, assist with customer enquiries, and calculate freight charge for cross border shipment.
Senior Supervisor of Operations, Relief Duty Manager at Swire Airport Engineering (1999-01 – 2001-01)
New airport and baggage handling system. Assisting in smooth operations concerning passengers check-in till baggage was loaded onto the aircraft and managing around 200 employees on a 24-hour basis.
Ramp Services Officer I at HK International Airport Service (1996-01 – 1999-01)
My duty was to coordinate between ground operations and flight operations, and to assist passengers disembarking and embarking, ground catering, and loading and unloading of aircraft containers.
Customer Service Officer I at Cathy Pacific Airways (1988-01 – 1996-01)
My duty was to assist passengers departing and arriving and respond to any enquiry regarding the airline.
Education
Secondary – Raimondi College (1981-01 – 1988-01)
Primary – Raimondi College (1975-01 – 1981-01)
