Patrick Samarista

Detail-oriented and compassionate Registered Nurse, Medical Virtual Assistant, and Care Core Navigator with a strong foundation in urgent care operations, hospital bedside nursing, and remote healthcare support. Experienced in medical scribing, EHR/EMR management, patient scheduling, care coordination, and HIPAA-compliant documentation. Adept at supporting physicians and clinical teams virtually, streamlining workflows, and delivering high-quality patient support across clinical and back-office environments.

Care Core Navigator / Medical Virtual Assistant at Next Level Urgent Care (2025-01 – Present)

Provided end-to-end virtual support in a high-volume urgent care setting

• Performed real-time medical scribing and clinical documentation using TouchWorks EMR
• Managed inbound and outbound patient communications via NICE inContact and RingCentral
• Scheduled and coordinated patient appointments using the OLLA application, ensuring proper provider assignment and timely patient access to care
• Coordinated follow-ups, recalls, and care reminders using LeadingReach and Nextspot
• Processed electronic forms, authorizations, and patient consents through SignNow
• Assisted with diagnostic coordination and laboratory result management using Dendi and Quest Quanum
• Maintained accurate, complete, and HIPAA-compliant patient records
• Collaborated closely with providers and care teams to optimize clinic workflow and patient outcomes

Virtual Administrative Medical Assistant at MedSpecialized, Inc. (2024-01 – 2025-01)

Provided remote administrative and medical support to healthcare professionals

• Managed appointment scheduling, patient records, and clinical communications
• Processed insurance-related documentation with accuracy and confidentiality
• Maintained updated EHR records in compliance with HIPAA standards
• Supported smooth daily clinic operations through proactive task management

Job Order Nurse at Camarines Norte Provincial Hospital – Daet (2022-11 – 2025-01)

Delivered direct patient care in a fast-paced hospital environment

• Assisted physicians with procedures and patient assessments
• Monitored vital signs and administered medications
• Maintained accurate nursing notes and medical documentation
• Collaborated with multidisciplinary healthcare teams

Customer Care Senior Specialist at Xerox & ACS Company (Hotwire.com) (2014-01 – 2015-12)

• Delivered high-level customer support via phone and email
• Resolved booking issues, travel inquiries, and escalated concerns
• Maintained service excellence and customer satisfaction standards

Telesales Agent at Aegis People Support – Makati (Expedia & Travelocity) (2012-12 – 2014-04)

• Conducted outbound sales and customer support calls
• Assisted with travel reservations and vacation package promotions
• Achieved sales targets through effective communication and engagement

Bachelor of Science in Nursing – Mabini Colleges of Daet (2006-01 – 2011-12)

Secondary Education – La Consolacion College of Daet (2002-01 – 2006-12)

Primary Education – Abaño Pilot Elementary School, Daet (1996-01 – 2002-12)