Pau Malingin

HR Assistant for 6+ months of experience task is about timekeeping, company nurse, and recruitment goal is to help the employees and employer and to its measurable growth. I translate business objectives into compelling narratives, high-performing campaigns, and long-term manpower engagement strategies.

HR Assistant at SuperMetro Calbayog (2026 – Present)

• Define and execute global content strategy aligned with business and brand objectives
• Lead cross-functional seminars and team building including safety, security supervisors, and store ops guidelines
• Increased employee engagement by 65% within months
• supporting demand generation and retention
• Implemented performance measurement frameworks to optimize ROI

BPO CALL CENTER AGENT at Alorica (2022 – 2026)

• Inbound and Outbound calls
• Developed integrated market strategy across digital and offline channels
• Scaled inbound lead generation by 48%
• Launched thought leadership initiatives strengthening market positioning
• Established content governance and brand voice guidelines

RECEPTIONIST at MAC HOTEL (2019-07 – 2019-10)

• Created long-form and short-form content supporting growth campaigns
• Conducted guest research and keyword strategy development
• Collaborated with sales and product teams on messaging alignment

BACHELOR OF SCIENCE in TOURISM – UNIVERSITY OF SAN JOSE-RECOLETOS (2015 – 2019)