Jillian Mae Guiao

Managed employee onboarding and offboarding processes, including orientation, documentation, system setup, and exit procedures. Prepared employment contracts, job offers, regularization documents, and other employment-related letters. Maintained accurate employee records and updated employee information across HR systems and databases.

HR Coordinator - Levera Solutions

(2025-04)

• Managed employee onboarding and offboarding processes, including orientation, documentation, system setup, and exit procedures.
• Prepared employment contracts, job offers, regularization documents, and other employment-related letters.
• Maintained accurate employee records and updated employee information across HR systems and databases.
• Administered HR systems by creating employee accounts and providing basic system support to employees.
• Managed employee data, ensuring accuracy, confidentiality, and compliance with company policies.
• Assisted employees with HR-related inquiries and provided administrative support through various communication channels.
• Processed HMO enrollments, invoices, payments, and other employee benefits administration tasks.
• Prepared HR reports and employee data reports as requested by management.
• Supported probationary reviews, contract renewals, and employee lifecycle administration.

HR and Admin Assistant - PBO Global

(2023-03 - 2025-04)

• Managed end-to-end recruitment and selection, including job posting, candidate sourcing, resume screening, initial interviews, and interview scheduling.
• Drafted job descriptions and advertised vacancies across job boards and social media platforms.
• Prepared candidate profiles, endorsement letters, offer letters, and rejection communications.
• Facilitated new hire onboarding and orientation to ensure a smooth employee transition.
• Maintained accurate employee records and regularly updated HR databases while ensuring confidentiality.
• Monitored employee attendance, timekeeping, and overall staff performance.
• Verified and processed pre-employment requirements and employment documentation.
• Issued Notices to Explain (NTE) and assisted with employee disciplinary documentation when required.
• Supported the day-to-day administration of HR operations and employee relations.
• Prepared and submitted weekly and monthly HR reports and recruitment updates.

Bachelor of Science - Psychology with Professional Education Courses - City College of Angeles (2019 - 2023)