Philip Andrei Viernes

CMS Content Developer with 5 years of experience building and managing enterprise-level healthcare websites. Expert in Magnolia CMS, specializing in content modeling and architectural workflows for multilingual sites across APAC, EMEA, and LATAM. Proven ability to bridge the gap between design and technical implementation in fast-paced Agile environments.

CMS Content Developer at Crescendo Collective (Opella/Sanofi CHC) (2021-01 – Present)

• Global Content Delivery: Built and launched content for 80+ healthcare websites across 3 global regions (APAC, EMEA, LATAM), maintaining 100% on-time delivery despite high-volume requirements.
• Magnolia SME: Acted as the primary Subject Matter Expert for Magnolia CMS, training junior editors and fixing complex workflow bugs to prevent launch delays.
• Workflow Optimization: Redesigned CMS workflows to make publishing faster and more accurate across different languages.
• Cross-Functional Collaboration: Partnered with designers in Figma and developers in Agile sprints to turn static designs into functional, SEO-optimized web components.
• Compliance & SEO: Audited all site content for strict healthcare regulatory compliance and SEO best practices before every release.

Lead Generation Agent at HiRecruit BPO (2020-01 – 2021-12)

• Made outbound cold calls to potential clients to introduce products and services.
• Spoke with customers to understand their needs and identify possible sales opportunities.
• Set appointments and followed up with leads for the sales team.
• Updated customer information and call records in the CRM system.
• Reached daily call and lead generation targets while maintaining professional communication.

Dining Staff at Bag n' Chick (2019-01 – 2020-12)

• Assisted customers with their orders and dining needs.
• Served food and drinks while making sure customers were attended properly.
• Cleaned and arranged tables and dining areas before and after service.
• Worked with the kitchen and other staff to keep operations running smoothly.
• Helped handle customer requests and concerns in a polite manner.

Bachelor of Science in Criminology and Criminal Justice – Calayan Educational Foundation Inc.