Princess Dano
Customer service and admin professional with experience in compliance, data entry, and report preparation, known for accuracy and strong organizational skills.
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About
I’m a mother of two and a graduate of Commerce, majoring in Management. I also have experience in customer service and administrative support. In my previous role, I handled customer concerns, processed refunds and returns, and coordinated with different departments to resolve issues quickly.
I supported compliance tasks like document verification, data entry, and report preparation while monitoring deadlines. I’m organized, detail-focused, and I enjoy making sure both customers and internal processes run smoothly.
Experience
- Virtual Assistant- USA Company (2 years)
as a Virtual Assitant I provided administrative and compliance support. Including document verification, data entry, and client record management.
Assisted in preparing reports, monitoring deadlines, and coordinating with compliance team to ensure accuracy and timely submission of requirements.
- Customer Service Assistant- Sm Department store (15 years)
as a Customer Service Assistant I processes customer returns and refunds.
Handled customer concerns and coordinated with store departments to provide quick and effective resolutions.
3.Administrative Crew- Jolibee Food Corooration (6months)
As administrative crew I supported administrative task and provide daily financial reports. Assited in food preparation and maintained store cleanliness.
Education
Bachelor of Science in commerce major in Business Management- Imus Institute
2004-2007
Bachelor of Science in Business Administration
San Sebastian College
2003-2004
