Customer Service Associate (Retail)
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Dedicated and customer-focused professional with experience in both retail and telecommunications customer service. Known for strong communication, problem-solving, and multitasking skills, with a positive attitude and willingness to learn new things. Quick to adapt to new systems, processes, and challenges while maintaining excellent customer service.
Customer Service Associate (Retail) - IT MANAGERS INC
(2023-01 - 2024-01)
Assisted customers with product inquiries, orders, returns, and concern through phone, email, or chat while providing clear and timely support.
Customer Service Associate (Retail and Telecommunication) - CONCENTRIX NUVALI
(2020-01 - 2022-01)
Handled customer inquiries and account concerns for both retail and telecommunication accounts, including orders, billing concerns, service issues, and general customer support though phone, email, or chat.
BS - Agro-Fisheries and Business Management - Laguna State Polytechnic University Los Baños Campus (2014-01 - 2018-01)
