Queency Grace Navarro

A highly motivated and service-oriented Bachelor of Science in Hospitality Management graduate with academic distinction as a Cum Laude graduate. Equipped with practical industry experience through On-the-Job Training at Richmonde Hotel Iloilo. Demonstrates excellent customer service, communication, housekeeping, and food and beverage service skills.

Seeking an opportunity to contribute professionalism, dedication, and hospitality expertise to a dynamic organization while continuously developing career competencies.

On-the-Job Trainee - Richmonde Hotel Iloilo - Mandurriao, Iloilo City

• Assisted in front office and guest relations operations.
• Supported housekeeping services and room preparation.
• Assisted in food and beverage service operations.
• Maintained high standards of customer satisfaction and hospitality.
• Collaborated effectively with hotel staff to ensure quality service delivery.

Bachelor of Science - Hospitality Management - Northern Iloilo State University (2022 - 2026)