SCM Team Leader - Maersk Global Service Center Philippines - Philippines
(2025-08)
- Led end-to-end supply chain planning visibility and execution oversight, ensuring seamless order fulfillment across multi-modal operations (air, ocean, landside)
- Managed customer portfolios and operational workflows, ensuring proactive issue resolution and consistent service delivery within defined geographies
- Drove customer experience strategy execution, aligning operations with digital adoption, cost efficiency, and service reliability objectives
- Monitored and improved key performance indicators (KPIs), enabling data-driven decisions to enhance supply chain effectiveness and customer satisfaction
- Strengthened cross-functional collaboration between GSC, operations, and stakeholders to accelerate execution efficiency and service delivery
- Champion of SOP/IOP governance, ensuring continuous review and refinement based on operational exceptions and root cause analysis
- Acted as the voice of the customer, translating business needs into operational and system improvements while aligning with company strategy
- Led team performance management and capability development, fostering a culture of accountability, collaboration, and continuous improvement
- Improved customer satisfaction and service reliability through proactive issue resolution and structured escalation management
- Identified recurring operational gaps and implemented root cause solutions, reducing delivery performance issues and exceptions
- Enhanced SOP/IOP frameworks, improving process standardization, compliance, and execution consistency
- Strengthened team productivity and engagement through coaching, onboarding, and performance management initiatives
- Enabled cross-functional alignment that improved turnaround time, collaboration, and service quality across teams
- Led and supported change management initiatives, shifting operations from transactional execution to a more consultative, customer-centric approach
APAC Data Senior Specialist – LEX - 3M Global Service Center Philippines - Philippines
(2021-02 - 2024-06)
- Led data deployment and migration initiatives across APAC, EMEA, and global markets
- Ensured 100% adherence to data quality, accuracy, and delivery timelines
- Supported multi-country rollouts (Japan, Singapore, Malaysia, Korea, etc.)
- Successfully delivered SAP LEX deployment projects across 8+ countries
- Improved data validation and governance processes, reducing errors and rework
- Collaborated with global stakeholders using Agile tools (JIRA, Sprint, BODS)
Application Engineer (JDE SCM) - Chevron Holdings Inc.
(2017-05 - 2020-12)
- Led SCM system enhancements, implementations, and business-critical projects
- Acted as Functional Lead for high-value global transformation initiatives
- Played a key role in a $28M IT / $1.2B business divestiture project
- Led JDE-to-SAP migration and data transition for CNPC partnership
- Delivered multiple system enhancements (backorder, stock reorder reports)
- Improved system resiliency through disaster recovery leadership
Supply Chain Supervisor / SAP Master Data Coordinator - Zuellig Pharma Corporation
(2009-04 - 2015-05)
- Managed end-to-end supply chain operations and SAP master data governance
- Led team of 5–7 members, ensuring KPI achievement and operational efficiency
- Led ERP migration (AS400 → SAP) ensuring smooth transition and data integrity
- Improved inventory accuracy and service levels through data optimization
- Developed and implemented process standards and SOP improvements
Raw Material Planning & Inventory Specialist - Levi Strauss Philippines - Philippines
Supply Chain Specialist - Avon Manufacturing Philippines - Philippines
Production Planning & Inventory Controller - Toshiba Information Equipment Philippines - Philippines
Purchasing Staff / Warehouse Leader - Isola Asia Pacific
