As the QA Test Lead at Genpact for the BDO AQM System project, my role was pivotal in ensuring the quality and reliability of the software aimed at enhancing loan channels within BDO Consumer Banking Group. Key responsibilities included:
- Documenting, triaging, and managing defects in Agile Central, collaborating closely with developers to ensure timely resolutions.
- Establishing quality assurance objectives and monitoring progress against goals to ensure project milestones were met efficiently.
- Conducting comprehensive unit and regression tests on the Financial Banking system and its individual modules to ensure functionality and reliability.
- Performing performance tests to assess features such as functionality, reliability, performance, and overall quality.
- Collecting essential statistics throughout product testing to identify root causes of defects for removal, thus enhancing product stability.
- Collating information regarding conformance and verifying finished products against specifications to ensure adherence to quality standards.
- Providing regular quality updates to key stakeholders through daily, weekly, and monthly reports, facilitating informed decision-making processes.
- Crafting detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports for thorough analysis.
- Prioritizing bugs based on focused data collection and analysis to drive continual innovation and improvement.
- Leveraging Agile methodologies to facilitate effective collaboration within the team and ensure the delivery of high-quality software solutions.
Software Quality Assurance Engineer, 07/2021 - 01/2022
QE360 (GDS - Global Display Solution) - Makati City, Philippines
Project: DV360
During my tenure as a Software Quality Assurance Engineer at QE360, working on the DV360 project, I was involved in the quality assurance stage of software development and regression. Responsibilities included:
- Conducting thorough quality assessments to ensure that products met the company's high-quality standards.
- Writing detailed test scenarios and cases, meticulously logging errors and defects in comprehensive test reports for further analysis.
- Utilizing Agile methodologies to support the team in delivering effective and high-quality software solutions.
- Coordinating exploratory testing with developers and external testers to proactively assess viability and identify potential issues.
- Reviewing and validating requirements and technical specifications to develop and execute effective test plans.
Software Quality Assurance Engineer (Freelance), 04/2020 - 07/2021
uTest (The Professional Network for Testers)
As a Freelance Software Quality Assurance Engineer at uTest, I honed my skills in developing test plans, test cases, test scripts, and test reports for various projects. Responsibilities included:
- Assessing customer requirements and ensuring they were met through rigorous testing processes.
- Setting standards for system quality and working closely with Systems Analysts and Software Developers to achieve them.
- Recording, analyzing, and distributing statistical information to drive continuous improvement.
- Monitoring system performance and validating that user expectations were met during the testing process.
- Reviewing Business Requirements Documents and Acceptance Criteria to ensure testability and alignment with project goals.
- Maintaining records of quality reports and relevant documents, and promptly reporting issues requiring immediate action to the Project Manager.