Ramos Ivan James

Sort, verified, and archived critical operational documents including Incident Reports (IR) and Proof of Delivery (POD) for accurate data retrieval. Oversee the end-to-end processing and timely dispatch of Final Claims Notices to service providers and hubs. Optimize the intake, sorting, and scanning workflows for employee 201 files and legal contracts.

Contract Analyst at Metro Courier Inc (2025-09 – Present)

• Sort, verified, and archived critical operational documents including Incident Reports (IR) and Proof of Delivery (POD) for accurate data retrieval.
• Oversee the end-to-end processing and timely dispatch of Final Claims Notices to service providers and hubs.
• Optimize the intake, sorting, and scanning workflows for employee 201 files and legal contracts.

Human Resource / Administrative Trainee at Taguig City University (OVPAA) (2025-03 – 2025-06)

• Handled sensitive employee 201 files and outgoing correspondence with strict adherence to confidentiality and data privacy policies.
• Assisted in documenting and organizing logistics for institutional events.
• Managed phone inquiries and assisted walk-in visitors for both the Undergraduate and Graduate School departments.

Service Crew / Maintenance Crew (Working Student) at McDonald's - Tuktukan Branch (2022-12 – 2025-07)

• Successfully balanced full-time academics and employment, demonstrating strong work ethic, adaptability, and resilience.
• Processed 100+ daily transactions with 98% accuracy while maintaining a fast, friendly service pace during peak hours.
• Strictly monitored health, safety, and sanitation protocols to ensure 100% alignment with corporate and HACCP compliance standards.

Bachelor of Science in Business Administration in Human Resource Development Management – Taguig City University (2025-07)