Raymart Esplanada
Trust & Safety Associate
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About
Detail-oriented professional experienced in handling high volumes of information with strong accuracy and organizational skills. Proven ability to maintain data quality, meet strict productivity standards, and manage multiple tasks efficiently in fast-paced environments. Recognized for reliability, attention to detail, and consistent performance excellence.
Experience
Trust & Safety Associate at Accenture Philippines (2023-11 – Present)
- Review and evaluate high volumes of content while maintaining accuracy and adherence to established policies and procedures.
- Consistently meet and exceed quality and productivity scorecards through careful and detail-oriented work.
- Manage multiple tasks and cases simultaneously in a fast-paced operational environment.
- Apply structured decision-making to ensure consistency and accuracy in content evaluation.
- Escalate sensitive and high-risk cases in accordance with established protocols.
- Analyze performance metrics to identify trends and support process improvements.
- Recognized for reliability, accuracy, and operational excellence.
- Promoted within one year based on performance, consistency, and contributions to team operations.
Assistant Instructor II at AMA Computer College – Delta Air International Aviation Academy (2023-04 – 2023-07)
- Maintained accurate instructional documentation and ensured adherence to procedural and regulatory standards.
- Managed multiple instructional and administrative responsibilities while maintaining organized records.
- Reinforced structured processes and attention to detail in training and compliance activities.
AMT – Technical Instructor at Leading Edge International Aviation Academy, Inc. (2020-01 – 2021-12)
- Delivered instruction requiring strict adherence to aviation safety procedures and regulatory standards.
- Maintained organized lesson plans, records, and documentation.
- Ensured accuracy and consistency in training delivery and compliance-related instruction.
Tool Keeper at AMA Computer College – Delta Air International Aviation Academy (2019-05 – 2019-11)
- Managed inventory of over 1,000 tools and maintained accurate documentation and records.
- Ensured traceability and accountability through organized tracking systems.
- Maintained structured and accurate recordkeeping to support operational requirements.
Storekeeper at Air Juan Aviation, Inc. (2016-08 – 2018-05)
- Maintained accurate documentation and traceability records for aircraft parts and equipment.
- Oversaw receipt and issuance of inventory while ensuring proper documentation.
- Coordinated with suppliers and maintained organized operational records.
Education
Master in Management Engineering in Management Engineering – Don Mariano Marcos Memorial State University
Bachelor of Science in Aircraft Maintenance Technology – Philippine State College of Aeronautics
