Rea Dava
Google Ads Certified Media Analyst
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About
Detail-oriented and Google Ads Certified Media Analyst with over 10 years of experience across digital marketing, media monitoring, and customer-facing roles. Proven expertise in measuring marketing campaign effectiveness, conducting competitor analysis, and managing advertising budgets to optimize brand performance. Highly skilled in research, data analysis, client consultation, and project coordination to drive business growth and campaign success.
Experience
Media Analyst - Emapta
(2023-11 - 2025-09)
- Measured the effectiveness of marketing campaigns through data research and evaluation reports.
- Helped clients maximize brand impact and make strategic marketing investments.
- Collaborated with teams to generate actionable insights from campaign data.
Google Ads Specialist / Strategist - Concentrix
(2022-10 - 2023-11)
- Conducted routine competitor analysis to evaluate advertising trends and opportunities.
- Monitored advertising budgets and coordinated client communications for campaign alignment.
- Ensured campaign execution within agreed timeframes and budgets.
- Performed market research to identify target audience behavior and preferences.
Advertising Specialist - TDCX
(2021-02 - 2022-10)
- Handled and filtered high-volume client communications for the world's largest search engine.
- Maintained accurate advertiser information in company systems.
- Supported sales operations through efficient client service and administrative assistance.
English Language Teacher - English Central
(2020-04 - 2020-06)
- Designed and delivered customized English lessons for learners of varying levels.
- Enhanced students' grammar, reading, and speaking proficiency.
- Motivated learners through engaging activities and individualized feedback.
Outbound Sales Agent - Pointed Arrow
(2020-06 - 2020-11)
- Negotiated contract renewals to boost client retention and company revenue.
- Analyzed customer complaints to identify improvement areas and enhance satisfaction.
Inbound Sales Agent - Telco Services Australia
(2019-09 - 2020-02)
- Provided expert product advice and handled complex customer inquiries.
- Resolved service issues promptly and professionally to improve client experience.
ESL Teacher - Acadsoc
(2018-12 - 2019-03)
- Taught English to young learners in China, focusing on fluency and pronunciation.
- Developed lesson plans tailored to student learning needs.
Technical Support Representative - Convergys
(2016-05 - 2019-09)
- Provided step-by-step technical assistance to customers across multiple platforms.
- Resolved technical issues efficiently while maintaining SLA compliance.
- Processed invoice payments and ensured data accuracy in records.
Outbound Sales Representative - Telco Services Australia
(2015-08 - 2016-04)
- Drove sales by understanding client needs and promoting suitable solutions.
- Recorded customer data and maintained CRM records accurately.
- Met and exceeded call center targets through effective communication.
Sales Advisor - Convergys
(2014-04 - 2015-08)
- Converted inquiries into successful sales through persuasive communication.
- Delivered consistent customer satisfaction and achieved sales performance goals.
Customer Service Representative - Convergys
(2013-11 - 2014-03)
- Managed customer calls and resolved service-related issues promptly.
- Ensured accurate data entry of customer information and transactions.
Graphic Artist - PrintCafe
(2013-02 - 2013-11)
- Created cohesive brand visuals, including logos, letterheads, and business cards.
- Collaborated with clients to deliver creative design solutions across print and digital media.
Education
Information Technology - Dr. Filemon C. Aguilar Information Technology Institute (2011)
