Ritche Altar

Sales Business Executive - FPS Tech Philippines Inc. - Ayala 30th Mall Corporate Center Pasig City

(2026-02)

Drive outbound prospecting and appointment setting for US-based SMBs on the OOMA VoIP account
Generate qualified sales opportunities through cold calling, consistently meeting and exceeding pipeline targets
Leverage Ooma's VoIP solutions to address SMB communication needs and accelerate deal progression

B2B Account Strategist – Sales Ads - Concentrix CVG G5- Ads Sales Matrix - Makati City

(2024-10 - 2026-01)

Delivered Google Ads product consultations, aligning campaign strategies to client business goals and budgets
Advised SMB clients on ad spend optimization, improving campaign efficiency across search and display channels
Built trusted advisor relationships with B2B accounts, supporting upsell and retention across an ads portfolio

Customer Retention Specialist - TSD Global - McKinley Taguig City

(2023-01 - 2024-10)

Launched targeted outreach campaigns to re-engage inactive customers, boosting repeat business and LTV
Coordinated with sales teams to develop retention promotions targeting high-value customer segments
Monitored competitor tactics and industry trends to proactively counter churn risks

Customer Service Representative / Technical Support - Transcom - Pasig City, Philippines

(2021-12 - 2023-01)

Delivered technical support and inbound customer service for Samsung Electronics America, maintaining high CSAT scores

Real Estate Salesperson - Self Employed - Makati City, Philippines

(2016-01 - 2016-01)

Facilitated property acquisitions and generated referrals through data-backed market insights in Philippine real estate

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