Reniel Olaya

To be part of a forward-thinking firm where I can contribute to achieving targets, ensuring transaction accuracy, and delivering exceptional service to clients. Highly motivated and willing to drive initiative, identifying and focusing in the right compliance for company growth, working visibility with accurateness in company procedures.

MARKETING PROFESSIONAL - NISSAN TAYABAS QUEZON - Nat’l Hiway Brgy. Calumpang,Tayabas City, Quezon Province

(2026-05)

• Plan and execute digital and offline marketing campaigns:social media events,promos, test drives, exhibit.
• Ensure brand consistency across all channels
• Generate qualified leads through online ads, events and referrals.
• Manage social media pages and monitor engagement, inquiries and messages.
• Making sure of completeness of releases unit forms.

COLLECTION OFFICER – Head Office - PLANBANK “RURAL BANK OF CANLUBANG PLANTERS INC.” - Nat’l Hiway cor. Chipeco Avenue Brgy. Halang, Calamba City, Laguna

(2022-12 - 2026-05)

• Monitoring accounts to identify overdue payments monthly
• Find and contact clients to ask about their overdue payments and take actions to encourage timely debt payments.
• Maintain a high standard level of collection performance in accordance with specific periodic collection/repayment targets prescribed by the Vice President for Asset and Acquired.
• Provide recommendation and coordinate with the Branches and Departments to recommend enhancements to collection process.
• Submit monthly accomplishment reports (actual vs. target) to the management.
• Assist Branch Manager to provide resolution for all collection and maintain knowledge on all variances to ensure prevention in return.
• Handles remedial actions for delinquent accounts to ensure recovery and minimize losses that subject for management approval.
• Coordinate with Legal Department regards to foreclosure of the properties and repossessions of vehicles to be presented to Board.

BRANCH COLLECTION & MARKETING OFFICER - QUEZON APC LENDING INC. - Lopez Branch, Brgy. Talolong, Lopez, Quezon

(2022-02 - 2022-11)

• Responsible for reviewing and reconciling all client pension collections from multiple ATM banks, ensuring accurate monitoring of payments, tracking discrepancies, and maintaining detailed records to support timely and efficient account management.
• Able to handle and check daily transactions.
• Identify, target, and engage potential clients, including pensioners and retirees.
• Build and maintain strong client relationships to ensure customer satisfaction and loyalty.
• Organize and participate in promotional activities, and outreach programs to increase product awareness.
• Able to gain targets sales for the month.
• Performed routine clerical duties, include answering client’s concerns, daily report, transferring of cash transaction and so other important matter.
• Filling labeling, recording prescription.

TELLER - MANILA TOLLWAY EXPRESS SYSTEM (SLEX) - Calamba City Laguna

(2012-03 - 2012-09)

• Collects toll charged for use expressways by motor vehicles: Collects money and gives customer change.
• Accepts toll and fare tickets previously purchased.
• May admit passengers through turnstile and be designated Turnstile Collector.
• Provide excellent customer service to drivers.
• Answer questions and provide information to drivers as needed.
• Maintain accurate records of transactions.

On- the-Job Trainee - COCA-COLA BEVERAGES PHILIPPINES INC. - Lucena City, Quezon Province

(2011-01 - 2011-05)

• Gained knowledged from Marketing Department such as strategies, tactics, filing of reports, field experience.
• Gained knowledged from Accounting Department like filing and indicating important data to balance all transaction for a week.
• Gained knowledged from Logistic Department such as logging and filing the orders, checking all delivered products and the proper distribution of products.

Bachelor of Science in Business Administration - Marketing Management - Polytechnic University of the Phillippines – Lopez Quezon Campus

Methods of Teaching (Unit Earner) - Quezonian Educational College Inc. – Atimonan, Quezon.