Reynalyn Quilay

To be able to work with the best industry thereby bringing out the best of my abilities to share and contribute my knowledge for mutual growth.

PEOPLE AND CULTURE FACTORY HELPDESK ASSOCIATE (Rewards Operations GSC) - JT INTERNATIONAL ASIA MANUFACTURING CORPORATION (JOHN CLEMENTS CONSULTANTS INC, STAFFBUILDERS ASIA DIVISION) - B4 Lot 1-10 P3 Lima Technology Center Special Eco Zone Malvar

(2024-07)

• Benefits Administration: Manage the administration of benefits programs, including health insurance, life insurance, retirement plans, and employee assistance programs.
• Effectively communicate total rewards programs and policies to employees at all levels.
• Assist in administering employee benefits programs and providing support to employees with benefit-related inquiries. (SSS, Pag-Ibig, PhilHealth, Leave balance, Unpaid leave, unpaid attendance, overtime and holiday)
• Maintain accurate and up-to-date employee records, ensuring compliance with relevant regulations
• Assists the Payroll and Benefits Specialist in the preparation of Summary of Deductions and Ticketing
• Assist Employee in HMO eligibility, monitoring, evaluation, renewal processes and other related concerns
• Collaborate with P&C Business Partners, Talent Acquisition, Management and employees to provide day-to-day compensation and benefits support and recommendations.
• Coordinate Annual open enrollment activities, Communicate benefit plan updates, deadlines, and changes clearly to employees
• Documentation and ticketing through SAP

ADMIN ASSISTANT/RECEPTIONIST - JT INTERNATIONAL ASIA MANUFACTURING CORPORATION (Xceptional International Services and Safety Corp.) - B4 Lot 1-10 P3 Lima Technology Center Special Eco Zone Malvar

(2022-06 - 2024-07)

• Served as the first point of contact for employees, clients, visitors, and Vendors, ensuring a professional and welcoming office environment.
• Managed front desk operations, including handling inbound and outbound calls, responding to inquiries, and directing communications to the appropriate departments.
• Provided administrative support to the People and Culture (HR) team by assisting employees with payroll, timekeeping, loan, and benefits-related concerns.
• Coordinated meeting schedules, managed Outlook calendars, and arranged conference room bookings for management and staff.
• Maintained accurate records, organized company documents, and ensured proper document control and confidentiality.
• Assisted in processing employee attendance records, Daily Time Records (DTR), and other HR administrative requirements.
• Coordinate courier services, shipment bookings, and document deliveries while ensuring timely tracking and completion.
• Supported billing and collection activities by preparing documents and coordinating with internal and external stakeholders.
• Manage visitor registration, employee access request, and vendor Management System(VMS) records.
• Performed a wide range of administrative tasks, including data entry, filing, scanning, photocopying, report preparation, and records management.
• Maintained office supplies inventory and ensured the reception area remained organized, professional, and fully operational.
• Collaborated with multiple departments to support daily business operations and deliver efficient administrative services.
• Demonstrated strong customer service, communication, multitasking, and problem-solving skills in a fast-paced corporate environment.

INSURANCE ADVISOR - SUNLIFE OF CANADA PHILIPPINES INC. - Unit 8, Second Floor, Paseo 4B, Paseo de Sta. Rosa, City of Santa Rosa, Laguna

(2023-11)

• Provided personalized financial and insurance recommendations tailored to clients' individual needs and long-term goals.
• Built and maintained strong relationships with clients through exceptional customer service and proactive communication.
• Assisted clients with policy applications, renewals, claims, and account servicing, ensuring a smooth customer experience.
• Educated clients on financial protection, wealth management, and risk mitigation strategies.
• Successfully managed multiple client accounts while maintaining accurate records and meeting performance objectives.
• Demonstrated strong communication, problem-solving, and relationship management skills in a fast-paced environment.

ADMIN ASSISTANT - RAPID LAUNCHES WEB SOLUTIONS INC. - Unit 21-24 2nd flr Creekside Bldg Amorsolo St.Pio Del Pilar, Makati City

(2018-02 - 2020-11)

• Prepared and maintained legal documents, contracts, permits, and other business-related documentation while ensuring accuracy and compliance.
• Coordinated and liaised with government agencies, including SSS, PhilHealth, and Pag-IBIG, for employee contributions, compliance requirements, and related transactions.
• Manage employee timekeeping records, monitored attendance, and prepared monthly payroll-related reports.
• Oversaw office procurement activities, including sourcing, purchasing, and inventory management of office supplies and equipment.
• Monitored office expenses and maintained accurate records to support budgeting and cost-control initiatives.
• Managed company staff house operations, including occupancy monitoring, maintenance coordination, and administrative documentation.
• Processed visa applications, visa extensions, Special Work Permit (SWP) and 9G work visas for foreign employees while ensuring compliance with immigration requirements.
• Monitored the legal and immigration status of foreign employees and coordinated with relevant agencies for timely renewals and documentation.
• Arranged domestic and international travel logistics, including flight reservations, hotel accommodations, and transportation arrangements for foreign employees and business visitors.
• Maintained organized filing systems for both physical and electronic records to ensure easy retrieval and document security
• Provided administrative support to management by preparing reports, handling correspondence, and performing various office coordination tasks.
• Assisted the Accountant and Chief Operating Officer (COO) with special projects and other administrative duties as assigned

OFFICE STAFF - RUSTAN'S COMMERCIAL CORPORATION - 4th Flr OPPEN Bldg,349 Sen. Gil Puyat Avenue, Makati,1225 Metro Manila

(2013-04 - 2013-08)

• Managed procurement documentation, including Purchase Orders and supplier coordination.
• Tracked project budgets and monitored expenses to ensure adherence to approved financial allocations.
• Coordinated with multiple suppliers to secure quotations, monitor deliveries, and facilitate payment processing.
• Verified the accuracy of deliveries and supporting documents before payment endorsement.
• Contributed to the successful and timely completion of store enhancement projects through effective vendor and project coordination.

OFFICE STAFF - RUSTAN'S COMMERCIAL CORPORATION - 4th Flr OPPEN Bldg,349 Sen. Gil Puyat Avenue, Makati,1225 Metro Manila

(2012-07 - 2013-02)

• Managed product SKU activation, deactivation, and maintenance to ensure accurate product information within company systems.
• Coordinated with vendors and suppliers to resolve pricing and cost discrepancies in a timely manner.
• Maintained and updated product data, including model numbers, descriptions, cost, and other relevant product information.
• Collaborated with distributors and suppliers to verify the accuracy and completeness of product records.
• Conducted store visits to gain familiarity with store layouts, product placement, and operational requirements.
• Assisted in the preparation and updating of product presentations and merchandising-related communications.
• Responded to inquiries from prospective vendors and directed them to the appropriate buyers or departments.
• Monitored product information and ensured compliance with company standards and data accuracy requirements.
• Supported buyers and merchandising teams with administrative and coordination tasks related to product management.
• Maintained organized records and documentation for vendor communications and product updates.

Degree in Hotel and Restaurant Management - Hotel and Restaurant Management - Batangas State University –Malvar (2006 - 2007)

High School - Southgate Institute of Malvar (2003 - 2004)