Rhea Ocampo
Assistant Crewing Manager to Crewing Manager – MSC Maritime Management Services, Inc.
Talent
Makati, National Capital RegionMember since June 19, 2026
Able to work effectively and maintain accuracy under pressureAble to maintain confidentiality of information and documentation being handled Computer Proficient (MS Office, Google Drive, Spreadsheets)Has an eye for detailsCustomer-orientedExperienced in processing documentation
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Able to work effectively and maintain accuracy under pressureAble to maintain confidentiality of information and documentation being handled Computer Proficient (MS Office, Google Drive, Spreadsheets)Has an eye for detailsCustomer-oriented
About
Responsible for managing client (principal and crew) relationships, as well as developing new business from existing customers, through the delivery of a positive customer experience. Report to the Fleet Head/Manager for crewing operations and supervise Marine Personnel, Documentation Personnel, encoder. In close coordination with recruitment and documentation. Monitors crewing activities to ensure that section expenses are in accordance with approved budget.
Experience
Assistant Crewing Manager to Crewing Manager – MSC Maritime Management Services, Inc. - Philippine Transmarine Carriers, Inc.
(2022-08)
- Responsible for managing client (principal and crew) relationships, as well as developing new business from existing customers, through the delivery of a positive customer experience.
- Report to the Fleet Head/Manager for crewing operations and supervise Marine Personnel, Documentation Personnel, encoder. In close coordination with recruitment and documentation.
- Monitors crewing activities to ensure that section expenses are in accordance with approved budget.
- Monitors budget for assigned Principal to ensure that actual expenses are maintained within approved levels.
- Prepare forward planning, action plans and management reports.
- Prepare DMW documentation for position/vessel/principal accreditation (new/renewal/amendment)
- Coordinate/Request COC (Certificate of Cover) with Principal.
- Regularly communicate with principal for update and concerns (if any).
- Attend to principal, crew and allotees complaints/concerns.
- Establish and maintain meaningful business relationships with both internal and external customers to facilitate effective and efficient delivery of services.
- Provides relevant ideas and needed support that will result to business development, revenue generation, cost-savings or customer retention.
- Monitor and implement crew embarkation through processing of pre-deployment requirements.
- Monitor on time updating/encoding of crew documents in the system.
- Regularly updates Crewing Manager and Principal (if applicable) the status of the crew.
- Response to Principal concerns within 24 hours.
- Disseminates relevant information regarding crewing policies and procedures to all concerned persons.
Marine Personnel Assistant to Marine Personnel Planner - TechnipFMC, MMA Offshore, Clyde Marine - Philippine Transmarine Carriers, Inc.
(2016-05 - 2022-07)
- Overall responsible as the Person in Charge (PIC) for assigned vessels and attend to crew planning related concerns and issues received from vessels, crew, and customers.
- Responsible to timely attend to the selection of qualified officers and crew as per standards of the Principal.
- Coordinates with clients and principal in relation to crew planning.
- Monitors Officers and crew on vacation and contact the officers for availability and proposed line-up to vessels.
- Ensures that all seaman deployed are medically fit and undergone the correct medical package approved by the Principal.
- Sends notices to concerned crew regarding their schedule of reporting to the Company for pre-employment requirements, processing and crew change schedule.
- Confirms availability and conformance of crew to Company's prescribed pre-employment pre-requisites.
- Implements crew change plan (embarkation/disembarkation) and schedule.
- Attends to the encoding, maintenance and generation of required periodic reports, computer print-outs and other reports as internally required by the Company.
- Responsible for the control, maintenance and safekeeping of crew related computer records.
- Facilitates inclusion of new hires to the manpower pool.
- Communicates with Visa agents for visa applications.
- Communicates with Travel agents for booking and e-ticket issuance.
- Communicates with Training Centers for training requirements.
- Communicates with Medical Clinics for the pre-employment medical examination.
IPPS Assistant to Marine Personnel Assistant – Northern Marine Management - Philippine Transmarine Carriers, Inc.
(2006-05 - 2016-05)
- Responsible for scanning all documents.
- File and arrange documents in black folder according to checklist.
- Prepare Flag State requirements of seafarers
- Schedules crew for pre-employment medical examination, follows up results with appointed medical clinic and coordinates with Crewing and Administrative Officer or Manager the result of medical examination
- Ensure all documents are valid prior departure of seafarers.
- Prepare POEA contract and ensure SRC and pertinent information are valid before submitting
- Assist seafarers in upgrading and renewal of their documents (PRC Licenses, Tesda certificates, medical etc.).
- Prepare Breakdown of Wages and Allotment Summary of Seafarers.
- Dispatch seafarers according to schedule.
Education
B.S. - Major In Management - FAR EASTERN UNIVERSITY (1999 - 2004)
Skills
Assistant Crewing Manager to Crewing ManagerMSC Maritime Management ServicesInc.
