ASSISTANT ACCOUNT MANAGER (Landers Superstores) - Bounty Plus Inc. - Bonifacio Global City, Taguig
(2023-09)
- Coordinated month-end audit processes with internal auditors, facilitating efficient audits, and compliance with accounting standards.
- Reviewed and updated account records, ensuring all purchase order transactions were accurately captured and categorized.
- Participated in salesstrategy meetings, contributing insightsfrom sales perspective to inform business development plans.
- Developed and maintained strong relationships with clients, addressing queries and concerns promptly to ensure satisfaction.
- Reviewed completed work to verify accuracy and address discrepancies.
STORE OFFICER - Puregold Price Club Inc. - Tabacalera Compound, Manila City
(2019-06 - 2023-07)
- Improved availability and inventory accuracy with precise stock counts, contacting buyers to request replacements for depleted items.
- Keptshelves neat, clean and organized through visual merchandising.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Prepared detailed reports on inventory performance, highlighting trends and areas for improvement.
- Created attractive displays for merchandise to enhance sales.
CUSTOMER SERVICE REPRESENTATIVE - iQor Philippines - Damarinas City, Cavite
(2018-06 - 2019-03)
- Contact customersregarding overdue balances, explain account status and payment options to resolve billings.
- Handle customer concerns professionally while maintaining a positive customer experience.
- Maintain detailed notes and documentation of all customer interactions.
- Meet or exceed individual and team performance metrics via high number of collections and good customer's feedback.
