Junior Technical Support Engineer 3 at Pronet System Integrated Network Solution, Inc. (2022-01 – 2026-04)
- Provide on-site technical support for IT infrastructure at various client location.
- Delivered all aspect of technical support including implementation Hardware, Software and Network Infrastructure at the facility.
- Worked to troubleshoot technical issues for customers and internal clients.
- Proved technical support for servers, network security, surveillance security and firewall security etc.
- Worked cross functionally with other team member to deliver exceptional work and complete all project on estimated time schedule.
Implementation Technical Support at Phoenix Publishing House, Inc. (2020-01 – 2022-01)
- Provide on-site technical support for IT infrastructure at various client location.
- Delivered all aspect of technical support including implementation Hardware, Software and Network Infrastructure at the facility.
- Worked to troubleshoot technical issues for customers and internal clients.
- Maintained an accurate Inventory of computers assigned staff every department.
- Provide product enablement for customer in term of our product gate keeping and school management system
Implementation Technical Support at Triple D General Manpower Services (2019-01 – 2020-01)
- Provide on-site technical support for IT infrastructure at various client location.
- Delivered all aspect of technical support including implementation Hardware, Software and Network Infrastructure at the facility.
- Worked to troubleshoot technical issues for customers and internal clients.
- Maintained an accurate Inventory of computers assigned staff every department.
- Provide product enablement for customer in term of our product gate keeping and school management system
