Rigen Valenzuela

Hard-working and flexible individual with 16 years and 5 months experience of human resource principles and ability to handle professional assignments and also proven knowledge of employee/labor relation aiming to leverage my skills to provide high end support in human resource department

HR Manager at Black Armor Industrial Corp (2024-02 – 2026-02)

Oversaw all HR operations across nationwide branches, ensuring consistency in policies, practices, and regulatory compliance.

• Oversaw all HR operations across nationwide branches, ensuring consistency in policies, practices, and regulatory compliance.
• Developed, implemented, and regularly updated the HR Handbook, policies, and programs aligned with the company's strategic goals.
• Supervised end-to-end recruitment and selection processes across all branches to ensure the hiring of qualified and competent personnel.
• Managed employee relations and disciplinary cases nationwide; provided guidance and support to branch Admin Officers.
• Led and monitored performance management systems, including KPIs, KRAs, and PIPs, ensuring timely evaluations and employee development.
• Oversaw payroll administration, compensation and benefits programs, and maintenance of employee records for nationwide operations.
• Ensured full compliance with DOLE regulations and other government-mandated requirements across all regional offices.
• Coordinated closely with branch managers and department heads on manpower requests (MRF), workforce planning, training, and retention strategies.
• Prepared HR reports and metrics for top management, providing data-driven insights and recommendations for continuous improvement.
• Led and managed the day-to-day operations of the Human Resources Department.
• Developed recruitment analysis, plans, and strategic sourcing initiatives to support business growth.
• Prepared and analyzed attrition reports to identify trends and recommend retention strategies.

HR Manager at Cimbenco Marketing Corp. (2019-06 – 2023-12)

Led and managed the day-to-day operations of the Human Resources and Administration Department.

• Led and managed the day-to-day operations of the Human Resources and Administration Department.
• Planned, coordinated, and supervised the hiring and onboarding of newly hired employees.
• Oversaw all HR functions to ensure efficiency, compliance, and alignment with company objectives.
• Developed and implemented recruitment strategies and facilitated end-to-end recruitment, from sourcing to onboarding, including contract preparation.
• Assisted in the performance management and employee review process, ensuring proper documentation and process flow.
• Counseled and guided managers on appropriate performance management measures, including corrective actions and disciplinary documentation.
• Conducted workplace investigations and managed disciplinary actions and termination procedures in accordance with company policies and labor laws.
• Ensured compliance with DOLE regulations and maintained strong working knowledge of the Philippine Labor Code.
• Ensured timely posting and remittance of statutory government benefits (SSS, PhilHealth, PagIBIG).
• Monitored compensation and benefits administration and ensured payroll processing efficiency.
• Updated organizational charts, company policies, procedures, and the employee handbook.
• Developed and maintained confidential employee records, compensation data, and HR databases.
• Initiated and implemented process improvements across HR and administrative functions.
• Managed employee uniforms, IDs, and PPE inventory.
• Ensured effective communication and coordination across departments while addressing complex HR concerns.

HR and Admin Head (Promoted from Workers Builders Inc) at Workers Janitorial and Manpower Specialist Inc. (2014-06 – 2019-05)

Assisted with meetings and presentations within company.

• Assisted with meetings and presentations within company
• Conducted job analysis and job evaluations, resulting in quality of job specifications.
• Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures, and dos & don'ts.
• Managed the employee rewards program.
• Conducted employment verifications and investigations.
• Organized company-wide events designed to boost employee morale.
• Handled under-staffing, disputes, terminating employees and administering disciplinary procedures.
• Resolving staff issues.
• Represented-related hearings and investigations.

HR and Admin Officer at Workers builders Inc (2009-05 – 2014-05)

Answer and directed outbound and inbound phone calls per day.

• Answer and directed outbound and inbound phone calls per day.
• Scheduling interviews and posting job openings
• Maintaining Employee Record via HRIS.
• Performed various administrative functions, including filing paperwork, delivering email, office cleaning and bookkeeping.
• Delivered friendly assistance with new hires throughout the interviewing and hiring process.
• Managed employee exit interview and paper work.
• Recruited and screened qualified potential employees.
• Resolved employment-related disputes through proactive communication.
• May answer questions from employees or public concern.
• Proficient in handling payroll.

Bachelor of Science in Psychology Major in Industrial Psychology – University of Caloocan City (2005-06 – 2009-04)

Master of Arts in Teaching in Teaching – University of Caloocan City (2018 – 2020)