Rizza Dora C. Buangin

Dedicated and detail-oriented Home Baker with over 7 years of experience in food preparation, baking, kitchen leadership, and customer service. Experienced in managing a home-based customized cake business, leading kitchen teams, and ensuring high-quality food production. Strong background in administration, customer relations, and team supervision.

Owner / Baker / Cake Decorator - Homebased Customized Cake Business

(2019)

• Prepare and bake customized cakes, cupcakes, cookies, breads, pastries, and specialty desserts
• Design and decorate cakes according to customer specifications
• Develop new recipes and seasonal product offerings
• Manage inventory, ingredient sourcing, and supply purchasing
• Ensure compliance with food safety and sanitation standards
• Handle customer inquiries, order processing, scheduling, and payments
• Oversee packaging, labeling, and timely delivery or pick-up arrangements
• Maintain strong customer relationships and repeat clientele

Line Cook / Team Lead - Buku Buku Kafe – SM Dasmariñas

(2016-04 - 2019-03)

• Set up and stocked kitchen stations with necessary supplies
• Prepared ingredients and cooked menu items in coordination with kitchen staff
• Ensured timely and high-quality food service
• Maintained cleanliness and complied with food safety standards
• Trained and supervised new employees
• Developed improved line procedures that increased efficiency and customer satisfaction
• Maintained professional communication with coworkers and customers

On-Call HR Assistant (Recruitment)

(2016-01 - 2016-03)

• Assisted in recruitment and applicant screening
• Coordinated interviews and maintained applicant records

Billing Staff - Fieldmen Janitorial Services Corporation

(2015-01 - 2015-07)

• Issued invoices and monthly customer statements
• Updated customer records and billing information
• Processed credit memos
• Maintained accurate financial documentation

Admin Clerk / Housekeeping Supervisor - Ayala Life FGU Alabang (Under Fieldmen Janitorial Services Corp.)

(2012-06 - 2014-03)

• Supervised housekeeping staff and scheduled work assignments
• Trained and monitored staff performance
• Managed inventory of supplies and equipment
• Reported daily operations to the General Manager

Site Officer / Receptionist - Robinsons Galleria (Under Fieldmen Janitorial Services Corp.)

(2012-01 - 2012-06)

• Handled customer inquiries in person, phone, and email
• Conducted security checks and reported maintenance issues
• Assisted in emergency procedures and evacuation coordination
• Delivered excellent customer service

Admin Clerk - Robinsons Place Manila (Under Fieldmen Janitorial Services Corp.)

(2011-01 - 2011-12)

• Prepared reports and correspondence
• Maintained confidential records
• Handled calls and scheduled meetings
• Performed general clerical duties

Receptionist / Admin Staff Reliever - Fieldmen Janitorial Services

(2010 - 2011)

Housekeeping Staff (Working Student)

(2008 - 2009)

Bachelor of Science in Business Administration - Management - Pamantasan ng Lungsod ng Pasay (2005 - 2009)

Secondary - Dasmariñas East National High School

Primary - Dasmariñas Bagong Bayan Elementary School